"The hotel appeared nice, there did appear to be a bee/wasp nest near one of the exits. Otherwise the breakfast was really good (the coffee was just ok), the outdoor areas were well kept, the pool was clean and comfortable. The room was nice enough, though we got a suite expecting a full living area and a separate bed area. The room felt very cramped and appeared to be a normal sized room with a wall in the middle. The separation didn't even have a door so there was no real privacy. I would have rather saved money and payed for a regular room."
"Clean space, nice staff, lovely lobby. However, the standard double queen rooms have TINY bathrooms that you can barely get into and close the door… they also have very low drop ceilings, and in the room we were given the window was busted and didn’t close properly so it let in a lot of noise and heat. We wound up upgrading to a bigger room which had good bones but was a bit tired and outdated, and the bed was not the most comfortable for us as it was on the firm side. "
"Rude staff, checked in with 2 children for spring break. There is a big sign that says the pool and hot tub are closed but you can not check in and be refunded, we chose that option because with the kids we wanted the pool. They wouldn’t refund us. Had to charge it off my cc we never checked in"
"Loved everything about the Hackett! Stayed in the Riley Suite and it was gorgeous! Had everything my sister and i needed for a perfect getaway and great location. Ate at the Galley twice and awesome food and service. "