Wir hatten zwei Deluxe Zimmer mit einem tollen Balkon waren neu renoviert sehr schön der Sommerwiesengarten mit Bar tolles
Frühstück sehr freundliches Personal
Frühstück sehr frpppPersonalPersonal
เข้าพัก 2 คืน, สิงหาคม 2024
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
Eli
15 เม.ย. 2026
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Personal erklärt, dass es keine Wirlpool gibt es.
Unfreundlich. Im Restaurant sind einige Personal nett, aber es gibt auch eine die nicht ordentlich geantwortet hat. Ehe streng, falls es um Getränk zu zahlen wxtra ist. Ich wusste nicht, es war nirgends angegeben und mich wundert das pro Person 17 Euro Abendessen und Frühstück inklusive. Viele Dinge irrtümlich geschieldert sind.
Nice place and nice stay. It is high up so if you plan to walk you will have some uphill climbing. Breakfast was good. Spa hours shorter on weekends so plan accordingly. One issue if you have a room without a terrace it is difficult to get air into the room due to the design of the windows and it can get hot when the sun is on your side of the building.
Honestly, some people really shouldn’t work in hospitality. The two people we had contact over the two days with were rude, abrasive and proactively unhelpful. The experience was so bad that we had to find it funny. We were a group and had booked over ten rooms.
Basil Fawlty (of the BBC TV series Fawlty Towers) was our kindest comparison for the gentleman (manager I think) who was unfriendly, borderline aggressive and hilariously grumpy. He made no effort to hide his disdain at being asked for drinks in the bar 20 minutes before it closed (he was also the barman). So much so that we told him not to bother and we all left. Very strange business model.
The rooms are okay, location is lovely and local architecture is beautiful.
I definitely wouldn’t return, and the hotel chain owners should consider training staff in hospitality, customer experience and frankly just how to smile. Even the ridiculously huge Covid screens in reception make the experience more like a prison visit with the staff wholeheartedly supporting that environment.