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"We arrived late afternoon and my first impression was, this was a mistake. There were huge crowds walking alongside the path along the hotel’s restaurant. The beach was crowded with people just hanging out like there was a party going on. But we woke up the next day and the crowds were gone and the blue water and the beach was beautiful. The hotel is very nice although it’s starting to get a little dated. The furniture is looking old and the room needs some updating, but overall it was good. Don’t expect privacy with the swim up rooms. The pool chairs, on the other side of the pool, face the rooms and there are always people around your room. The hotel restaurants A la cart menu was very good. The buffet on the other hand was just ok. The breakfast buffet serves much more “dinner” food than you’d expect. If you want traditional breakfast food, you can get pancakes, waffles and French toast but they are pre-made and not very good. The staff were great. They were all friendly and accommodating. One bizarre thing that kept happening is our room doorbell would ring in the middle of the night and there would be people swimming and being loud at 3 in the morning. Where was the security? The hotel was good enough for 4 stars and no matter where you are, you will always have the beautiful beach here. "

"Very clean & spacious room, awesome, friendly, professional staff, generous and delicious breakfast, wonderful pools across the facility… we definitely love it."

"A+"

"They lied to even as we were checking in. They claimed the rooms had a Terrace. There is one Terrace on the top floor which is shared by everyone else staying on the top floor, the beach view from the room is nonexistent. You open your curtains to see roof tops of buildings next to the hotel. If you are lucky you might be able to get a glimpse of the water between the roof tops. We had booked a premiere room and nothing inside was premiere. Rooms were small and furniture outdated and beat up. Beware the website paints a different picture of what you are really getting. I can’t believe their Starr rating. I am thinking it was fake reviews posted by the people who work there. They would not let us cancel any of the three nights we booked, fyi we had booked two rooms for three nights. So we didn’t check out and went up the way and booked at the Astoria two rooms for 3nights. We went back on the 3rd day to checkout. We didn’t want these crooks getting double booking for these crappy rooms. I can go on how bad this place is but it doesn’t deserve this much advertising talking about it. "

"I recently stayed at Henann Regency & Spa and found the overall experience disappointing. From the moment of arrival, the reception lacked warmth and hospitality. The staff immediately requested the deposit without offering a proper greeting, welcome drink, or even a simple inquiry about our journey. These small gestures would have made a meaningful difference. Upon entering our room, I took a quick shower and discovered that the drain was clogged, causing water to back up. Attempts to contact housekeeping were unsuccessful as the phone was not working, and my partner had to go to reception to report the issue. When maintenance arrived, he promptly attributed the problem to hair in the drain, despite the fact that I had not washed my hair. We were then relocated to the adjacent room; however, the Wi-Fi connection there was consistently poor throughout our stay. It was only the night before our departure that a staff member informed us that certain rooms have Wi-Fi dead spots, including ours. If this is a known issue, appropriate measures such as installing Wi-Fi boosters should be implemented. At the breakfast buffet, no explanation of the process was provided, leaving us to navigate it on our own. The check-out experience was similarly unsatisfactory. The receptionist did not inquire about our stay and immediately proceeded to deduct a fee from the deposit due to a lost key card. When I requested a feedback form, her tone was discourteous, and she stated it would be provided"

"I had a mixed experience during my stay. The room itself was clean and the staff were generally polite, which I appreciated. However, there were a few significant issues that affected our overall comfort. We came as a group and booked a total of 5 rooms. Unfortunately, 3 out of the 5 rooms had air conditioning units that were blowing very weak air. In our case, we reported the issue multiple times and were told to wait 20–30 minutes for it to cool down, but even after 2 hours, the room remained hot. This was especially concerning as we were traveling with an 11-month-old who was already sweating and uncomfortable. It took several follow-ups before any action was taken, and eventually we were all moved to different rooms. Additionally, the pool area did not feel well-maintained. Some of the tiles were loose, and a sharp piece actually came off and injured my husband’s foot. While the staff did offer to bring him to a clinic, I believe there should have been more accountability or compensation given that this involved a safety issue with the amenities we paid for. Overall, while the cleanliness and staff attitude were good, the delays in resolving issues, multiple room issues within our group, and safety concerns were disappointing. Unfortunately, I would not choose to stay here again."

"This location is super convenient just a minute walk to the beach, a sari sari store downstairs next to the entrance, a bakery across the way. The staffs super nice and accommodating the room is quite small but kept clean. There’s no microwave available but there is a fridge where you can keep your beverages cool in the room. This place was also affordable and worth the price. Overall I would recommend if you just need a place to sleep and shower and you’re gone for most of the day. "

"This is the most luxurious place we have stayed at and the staff was very attentive and friendly. There were a few things that needed to be fixed but it was an over-the-top experience overall. "

"Nice pool right on the beach! Very clean. Nice view. Good breakfast "