Staff are very attentive. The room is clean. Good location you can see Mandalay hill from the window. The hotel rating is 2-star but I think it should be 3-star.
Wanpen
เข้าพัก 3 คืน, ตุลาคม 2017
4/10 แย่
Ke
14 ธ.ค. 2022
Accommodation refused stated no business relationship with expedia
Comfortable, spotless, and convenient, close to Royal Palace, Mandalay Hill, and Phaung Daw Oo School, where I was working. I found the staff as welcoming and pleasant and polite as previous times when I've stayed here. Any problems were immediately addressed and solved, such as the ceiling light over the bed that needed a new bulb. Nothing was too much trouble for them.
ผู้เข้าพักจริง
เข้าพัก 18 คืน, พฤศจิกายน 2018
การตอบกลับจาก May Thu วันที่ 20 ม.ค. 2019
Thanks for your positive feedback. We appreciate it. Warmly welcome from our hotel. We hope see you soon. Please could you inform to your friends to come and visit to our hotel. Have a nice day.
Good:
- Close to Mandalay Palace
- Friendly staff
Mixed:
- Staff's English communication skills are challenging at times
- Helpful organising taxi tours (albeit overpriced/ripping off a little)
Bad:
- Small room
- Air-con not always on (auto switch off with the key card extraction)
- Room not so clean (especially the floor - you can't walk around barefoot)
Possibly the best hotel you could find in Mandalay
Friendly staff who is willing to help you 24/7, good location near from all thr major tourist sites, clean room, decent breakfast, you name it! Provided me a wonderful experience in Mandalay. I would definitely come back to this hotel.