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"Hans and the staff were amazing. The valet parking staff also was friendly, quick and helpful. My son had a bad experience with his air B and B. The staff here took care of him and showed what great service is all about!"

"Very elegant design staff was super helpful and very friendly. "

"Citizen M Austin pics look super cool online- modern/retro tasteful decor- but, in reality everything is way too small- especially the rooms. We felt like we opened the door to a tiny super modern, cruise ship stateroom or hotel in Japan. It was hard for 2 people to move around the king room. The pillows were set up so one person would need to climb over the other to get out of bed- odd! The shower/toilet is a glass stall in the middle of the small room/ no privacy or space whatsoever. The sink...

"Lovely rooms, nice and heated pool, delicious drinks and great breakfast. Service was top notch. Fancy and quality all around. But Rainey Street is neither as lively or as historic as it used to be. Hotel is great though. "

"Very nice and clean!"

"It was good"