"I asked a staff to come help refill the body shower foam and he stepped all over the place with his shoes including the mat that I dry my feet on. Uncalled for."
"Me gustó mucho este hotel. El personal muy acogedor y simpático, el desayuno muy bueno. Y las vistas desde la habitación fueron espectaculares. Es sin duda un gran hotel."
"A lot of maintenance being done. Was assigned a room, was put into a construction area and had paint fumes fill my room from the a/c unit. Went to the desk to get another room and took the staff over 30 minutes to respond and find me another room. Very poor response. Newly assigned room was acceptable. Tried to talk to manager and was told in meetings. Finally able to talk to manager about 2 hours later. Restaurant air conditioning was very poor. Not comfortable at all. Was told menus were in...