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"We had a lovely big room with lots of windows. The staff were friendly and helpful. Great location. "

"Everything was spot on!"

"Our room was spacious, and generally quite clean. Nice to have a fan available for the bedroom as there wasn’t an air conditioner (or tv) in there. Bathroom/shower recess was a little moldy/dirty. Fridge frosted up and not closing properly. Staff were very helpful. Great location, some of the surrounds lacking maintenance/cleaning. Gardens old and unkept. Stairwells/passageways needing cleaning/maintenance. Gave off a tired feel. "

"Clean "

"Location, clean rooms "

"Everything we wanted it to be!"

"We arrived late and the staff were a wonderful help. The hotel is very modern and clean and located along the harbour with a great boardwalk to stretch the legs after a long drive. The kids enjoyed Cold Rock ice cream a 5 min max stroll from the hotel. We grabbed some Thai takeaway too but could easily have opted for something on the room service menu. The pool has a great slide for the kids and a small playground. A short drive up the road/20 minute walk and you’re at Newcastle Beach with the...

"Courteous staff, clean room and great view"

"Great "

"Clean Room and very quiet "

"Everything is always superb heee."

"Great spot had everything we needed"

"Clean room, excellent location, loved the sound of the birds"

"Staff were phenomenal! Loved our stay and would absolutely go back! "

"Beautiful hotel. Nice staff. Excellent location! "

"Room was great although the tented villas looked fab wish we had booked one of those ! Nice swimming pool area Handy to use washing machine And obviously the highlight are the Koalas ❤️"

"Always a pleasure to return to Karuha Big 4."

"Great and very helpful front desk, clean room, EV charging (22kW), lightweight bedding that’s appropriate for summer and aircon that gets properly cold"

"Great property, modern and well kept. Staff were very friendly and helpful "

"Very clean and tidy "