Located close to Toboggan Hill Park and Salamander Bay Square, Port Stephens Koala Sanctuary provides a coffee shop/cafe, a garden and laundry facilities. For some rest and relaxation, visit the hot tub.
Located in One Mile, Port Stephens Koala Sanctuary is near the beach. Salamander Bay Square and West Nelson Bay are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Toboggan Hill Park and Fly Point Marine Reserve. Nelson Bay Golf Club and Nelson Head Lighthouse are two other places to visit that come recommended. Spend some time exploring the area's activities, including whale watching. Visit our One Mile travel guide
Along with an outdoor pool, this campsite has a coffee shop/cafe and Access to hot tub. Self parking is free. Other amenities include laundry facilities, free newspapers and tour/ticket assistance. All 40 accommodations provide conveniences such as fridges and microwaves, plus coffee makers and flat-screen TVs. Other amenities available to guests include electric kettles, ceiling fans and hairdryers. Housekeeping is available once per stay.
Port Stephens Koala Sanctuary offers 40 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms.
Guests can make use of the in-room fridges and microwaves. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided once per stay.
An outdoor pool and Access to hot tub are on site.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible parking
Services and conveniences
Free newspapers in lobby
Housekeeping available once per stay
Iron/ironing board
Limited-hour front desk
Luggage storage
Tour and ticket assistance
Vending machine
Things to do
Whale watching nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
40 units
Garden
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 4 PM
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Special check-in instructions
The front desk is open daily from 9:00 PM - 4:00 PM
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours), key retrieval, private entrance
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Property is also known as
Port Stephens Treescape Motel One Mile
Port Stephens Treescape Motel
Port Stephens Treescape One Mile
Port Stephens Treescape
Port Stephens Treescape Campground One Mile
Port Stephens Treescape Campground
Port Stephens Treescape Campsite One Mile
Port Stephens Treescape Campsite
Stephens Treescape Campsite
Port Stephens Treescape
Port Stephens Koala Sanctury
Port Stephens Koala Sanctuary Campsite
Port Stephens Koala Sanctuary One Mile
Port Stephens Koala Sanctuary Campsite One Mile
Frequently asked questions
Does Port Stephens Koala Sanctuary have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Port Stephens Koala Sanctuary?
As of 12 Mar 2026, prices found for a 1-night stay for 2 adults at Port Stephens Koala Sanctuary on 16 Mar 2026 start from ฿4,696, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Port Stephens Koala Sanctuary pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Port Stephens Koala Sanctuary?
Self-parking is free at this property.
What time is check-in at Port Stephens Koala Sanctuary?
Check-in start time: 2 PM; check-in end time: 4 PM. After-hours check-in is not available.
What time is check-out at Port Stephens Koala Sanctuary?
Checkout is at 10 AM.
Where is Port Stephens Koala Sanctuary located?
Situated near the beach, this campsite is 2.7 mi (4.4 km) from Toboggan Hill Park and 2.7 mi (4.4 km) from Salamander Bay Square. Nelson Bay Golf Club and Fly Point Marine Reserve are also within 6 mi (10 km).
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Port Stephens Koala Sanctuary Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.2
Location
9.2
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 144 out of 206 reviews
10 - Excellent
144
Rating 8 - Good. 50 out of 206 reviews
8 - Good
50
Rating 6 - Okay. 10 out of 206 reviews
6 - Okay
10
Rating 4 - Poor. 2 out of 206 reviews
4 - Poor
2
Rating 2 - Terrible. 0 out of 206 reviews
2 - Terrible
0
Reviews
10/10 Excellent
Carlie
1 Dec 2025
Liked: Amenities, property conditions & facilities, communication
Well set out as a koala sanctuary and very accommodating . Tents have everything you would have or need in a 5 star motel room
Carlie
Stayed 2 nights in Nov 2025
10/10 Excellent
Sarajane
21 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful serene property
Sarajane
Stayed 3 nights in Mar 2025
10/10 Excellent
Nicola
16 Oct 2023
Liked: Cleanliness, room comfort, communication
Simply blissful
Wonderful stay. Brilliant service, spacious, updated and well equipped rooms, and of course, the koalas!
Nicola
Stayed 3 nights in Oct 2023
8/10 Good
Kerry
28 Oct 2024
Liked: Cleanliness, room comfort, communication
Nice weekend stay.
We enjoyed staying at the Sanctuary. The staff were all attentive and friendly. We liked the tour of the Koala hospital and Skywalk.
Kerry
Stayed 2 nights in Oct 2024
10/10 Excellent
Verified traveller
3 Mar 2024
Liked: Cleanliness, room comfort, communication
Very friendly staff, comfortable room, great infrastructure rescuing and caring for Koalas
Verified traveller
Stayed 2 nights in Feb 2024
10/10 Excellent
Melanie
27 Feb 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing to be in amongst nature, with access to the koala sanctuary itself. Beautiful grounds. Clean and spacious room and with nice touches of a continental breakfast provided. Friendly staff.
Friendly ,professional and lovely staff, clean and warm room and great opportunity to know more about koalas❤️
Natalia
Stayed 1 night in Jul 2024
10/10 Excellent
Danny
10 Oct 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff.
Comfortable accommodation.
Great guided tour of the koala sanctuary.
Danny
Stayed 3 nights in Oct 2023
10/10 Excellent
Verified traveller
5 Sep 2023
Liked: Cleanliness, room comfort, communication
Quick family getaway
Fantastic stay. The staff are all warm and welcoming. Sam, our guide for the koala tour was knowledgable, informative and passionate.
Verified traveller
Stayed 1 night in Sep 2023
10/10 Excellent
Kimberly
18 Feb 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice staff
Kimberly
Stayed 1 night in Feb 2024
10/10 Excellent
Michelle
13 Mar 2024
Liked: Cleanliness, property conditions & facilities, communication
Such an incredible experience for our family of four! The level of compassion, expertise and professionalism surrounding the care of the koalas is most impressive. The onsite facilities clean and very well equipped. Do not miss out on this memorable experience!
Michelle
Stayed 1 night in Mar 2024
10/10 Excellent
Jacky
26 Nov 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall, I can't find any faults with this place. Communication was excellent from booking to the end of my stay. The staff is exceptionally friendly, and the place is meticulously clean and tidy. The sanctuary is thoughtfully designed and efficiently run. There's a wonderful sense of satisfaction knowing that your stay contributes to funding and sustaining the Koala Hospital.
Jacky
10/10 Excellent
KIN FAI GARY
19 Feb 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent stay. We have a glamping just for a night and we enjoyed the pre-arrival calls and email making sure we can find the location well. Thanks to Alison for her great hospitality by phone as well as in person, also her tour in the morning about the Sanctuary. Highly recommend this place for anyone who wish to support their work as well as to enjoy a bit of relax atmosphere in Port Stephens.
KIN FAI GARY
Stayed 1 night in Feb 2024
10/10 Excellent
Rosy
14 Nov 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing customer service. All the staff went out of their way to making sure we enjoyed our stay. Ali was fantastic. Everyone seemed very happy about what they do.
Rosy
Stayed 3 nights in Nov 2023
8/10 Good
Janice
6 Nov 2023
Liked: Cleanliness, property conditions & facilities, communication
It was lovely and quiet. The staff were very nice and helpful. Everything was perfect.
The grouting between the floor tiles in our bathroom needed to be redone, it looked a bit mouldy. We couldn’t connect to the wifi from our room. The koalas were gorgeous. I would definitely recommend staying here and will be going back!
Janice
Stayed 3 nights in Nov 2023
10/10 Excellent
Caryn
19 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful gardens and environment to walk around. Clean . Beautiful pool area, Accomadation stunning. Staff very friendly and approachable.
Caryn
Stayed 3 nights in Jan 2026
10/10 Excellent
Hana
4 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
This property is amazing. So comfortable, clean, with a breakfast basket and late check in possibilities. The access to koalas is unprecedented. What a great place. The only downside is the poor signal/wifi/phone connection but that is not something the facility can do anything about.
Hana
Stayed 2 nights in Mar 2025
10/10 Excellent
Madeline
27 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great room, clean, spacious and wonderful air con. Very cool to stay on the sanctuary
Madeline
Stayed 3 nights in Dec 2025
10/10 Excellent
Tai
29 Dec 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great family location
Tai
Stayed 3 nights in Dec 2024
10/10 Excellent
Mike
30 Dec 2024
Liked: Cleanliness, property conditions & facilities, communication
Wonderful stay, our second time and we’d gladly return again!
Mike
Stayed 3 nights in Dec 2024
10/10 Excellent
Sarah
28 Aug 2025
Liked: Cleanliness, room comfort, communication
Absolutely wonderful highly recommend
Sarah
Stayed 1 night in Aug 2025
8/10 Good
Wai Li
9 Jun 2025
Liked: Cleanliness, communication
Good to stay
Wai Li
Stayed 1 night in Jun 2025
10/10 Excellent
Chantal
10 Jun 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The accommodation is excellent, comfortable, clean and cheerful.
The surrounds landscape gardens are beautiful and interesting.
have already recommended this Sanctuary to our friends.
Chantal
Stayed 2 nights in Jun 2025
10/10 Excellent
Megan
16 Nov 2025
Liked: Cleanliness, room comfort, communication
Great
Megan
Stayed 1 night in Nov 2025
10/10 Excellent
William
27 Jan 2025
Liked: Cleanliness
The accomodation and communication upon arrival was great