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"Visually the place makes a very good impact. Dinner, the food was excellent as were the staff. Breakfast … we’d booked it at check in. We turned up to breakfast and there was nothing booked , the service at breakfast was okay , we did have to case up something. But overall we had a very good stay and would return."

"This hotel is great, and a perfect place for travelers arriving to London late or departing early. As airport hotels go, it’s among the best I’ve stayed at. My only wish is that they improve the quality of the food in the restaurant. It’s not terrible, but if you stay there you’re captive to the dining choices, and I have to believe they can be much better. The bar is great, however."