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"The pool needs to be cleaned, lots of algae on the bottom of the pool. There was a dead squirrel on the sidewalk outside our door for several hours. The floor in the bathroom is very rough, it is a trip hazard when using the bathroom at night. Two of us got sick eating at the restaurant, probably undercooked sate. Very noisy as a major road runs just outside the entrance."

"The hot water spring in the room. Instead of having a public hot water spering"

"Check in process are so fast, facility is good enough"

"Tidak seduai dgn pesanan... kamar tifak ber AC dan tidak dilengkapi dengan peralatan kamar mandi"

"I especially liked how polite and professional the team was throughout my visit. Overall, a great dining experience that matches Mercure’s high standard of hospitality. Highly recommended for anyone staying at the hotel or visiting Garut!"

"I enjoyed my stay at Fieris but there are some things that could be improved on. I normally left around 5:30am before breakfast and there wasn’t an option for a cup of coffee to go, I was told that breakfast wasn’t served u til 6am. The morning I did stay for breakfast the toaster wasn’t working and many of the food items weren’t restocked. I would definitely stay again, but only because it is convenient. "