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"The Alana is a new Hotel, very clean and functional. Small pool (only for kids) can't swim. The breakfast doesn't suit for western guests (only scramble eggs, no sausages, no salamis). As a western guest I m not familiar with "traditional" indonesian foods and those 4-5 types of food. Fruit and sweets choice is very poor, even I can say "it's nothing", need to be highly improved!!! I wasn't delighted much with reception and breakfast personal. There acting more like robots and not as persons, I...

"Tout était bien, sauf la piscine qui était glaciale. "

"Nice"

"Great place to stay close to good dining "

"일단 호텔 시설이 고급스러워요. 직원들 서비스도 좋고 주변 환경도 쾌적해요."

"The staffs were amazingly polite. I booked room only without the breakfast but they gave me free breakfast anyway. The room was average, cracked wall here and there. A little mold in the bathroom I think it's a common thing in tropical countries. We stayed there for 9 days, they never changed the bed sheets or replaced the coffee cups with the clean ones unless we put the spoons inside the cups. But overall, it was an excellent stay."

"Very Nice historic building. A bit expensive ( price should have included breakfast). Great staff at reception. Very walkable from train station and other key points of interest "

"All my reviews are by the Rules & Regulations of Expedia. First the good....few employees are 5 STAR: 1) Miss Mayan from the Reception is nice, polite, helpful, speaks good English. 2) Miss Rara from the Reception is nice and polite. 3) Mr. Harry for the Cafe/Restaurant is nice, polite. Now, the not so good...lots of NOISE. I FELT UNSAFE. NO INTERNET for few HOURS. NO ELECTRICITY for few HOURS. I will NOT GO TO this HOTEL."