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"Booked this hotel for the use of the pool for our children on Fourth of July weekend so they had a fun time, unfortunately the pool was closed in the middle of the summer. So we checked out early. I have yet to hear from the property manager to let us know if we can get a refund for the night NOT used. Don’t include the pool in your listings if we can’t use it."

"Beautiful lobby! All the staff were courteous and friendly. Very helpful with tourist info. The rooms were modest but very clean and equipped. Recommend for pleasant, modestly priced accommodation"

"Nice place and very friendly staff. There were a few things that were in disrepair - our thermostat didn’t work. Floors were sticky in many areas. But aside from sticky floors, the rooms were generally clean and comfortable. The breakfast was excellent- lots of good choices and hot food options. Aside from a few flaws, it was a good place for the price and I would come back there."

"Very good"

"Friendly staff. Good breakfast !"

"Can't beat the price or the location. This is a charming, old fashioned "motor inn" just like we'd stay in back in the seventies. so it gets nostalgia points. Throw in a pool and the proximity to Carlsbad Caverns and you have a nice stay for the price. Definitely recommend."

"The inside door pool is so relaxing and warm during early morning! The staff and the amenities are great. We are definitively going back to this hotel."

"Room was clean, convenient location, beds were comfortable."

"I like the room because it was spacious and better than most hotels I checked. The staff was friendly, helpful, and accommodating. The hotel was affordable, so I'll definitely stay here again when I'm in the area."

"Electrical outlets didn’t work was told to turn off all the lights to use my computer because wiring was bad. The grocery store in White City was empty so had to drive back to Carlsbad for food. Only restaurant in White City closed at 3:00 so had to drive back to Carlsbad for supper but next day when we ate there for lunch the food was great. Toilet handle fell off first day …moss growing on bottom of kiddie pool so to slick to play in honest opinion stay in Carlsbad not White City"

"Carpet was stained and tub was rusted and finish peeling off."

"Very worn property. The bathroom was not clean. There was very little light, the air conditioning worked fine, but was extremely loud. I was not happy that they turned off my cardkey 1 1/2 hours before checkout time, so I had 2 bags locked in the room."

"Huge room so space to spread out. Conveniently located close to huge Albertsons and easy access to Carlsbad Caverns. Room was clean and comfortable. Parking is on the street. Plenty of restaurants nearby. Great option for staying in Carlsbad"

"It was a great place to stay. Very clean despite the construction. The breakfast area was immaculate, loved the variety of items on the breakfast bar. The attendant was very courteous and kept the area super clean. I could have stayed there all morning. It was a great choice in staying."

"Check in was one of the best... if not the best I've ever had. She was efficient and pleasant. Popcorn was fresh. Room was ok. Bed was good and comfortable. Room clean . TV channel options were very good. Ac vent had visible build up. Shower head tile was cut out. We were next to elevator and on the 3rd floor (4 floors) noise was fairly loud rm 320. Medium size Stain on carpet between beds. Pool key pad faulty. Pool/ hot tub was clean and good for swimming. Parking sufficient."

"Trish the bartender is so welcoming and tentative"

"fast check in - friendly staff"

"We had a wonderful stay. The staff was friendly and so helpful! Everything was clean and well maintained. The breakfast was exceptional and the amenities, like the outdoor grill were perfect. We wish all Home 2 Suites were just like this one!"

"All staff I encountered was horribly RUDE one lady even seemed to be on Drugs and was constantly nodding off at the front desk. On the booking site we are promised Cribs/ infant beds, Pool, laundry amenities, breakfast, meetings rooms, banquet hall and there was non of this available to us. Other Guests are allowed to run up and down the halls all night making all kinds of noise. The place is dirty dirty the bed sheets had stains (blood stains) on them best disturbing and disgusting. The pool is...