I received a confirmation with check-in listed 2pm until noon. When I arrived there was no staff. I contacted the owner who refused me service despite the fact that I had already paid for the room. Left this foreign traveler out at 1am in a strange city after I had taken the time to book and confirm my reservation. He claimed he will return my money but I cannot believe that given unwillingness to deliver the service I paid for.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, มกราคม 2020
การตอบกลับจาก Team OYO วันที่ 25 ม.ค. 2020
Hi, We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Team OYO
Staff is exceptional. So friendly. One of them that doesn’t speak much English but has a translator App on her phone which makes it so easy.
Extremely quiet building.
Very nice little restaurant (orange building) within a few minute walk. Great food.
Use the App GRAB to get around.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, พฤศจิกายน 2018
การตอบกลับจาก Bank วันที่ 15 ม.ค. 2019
Thank you so much for your comment :D
8/10 ดี
Julia, Toronto
เดินทางกับคู่รัก
23 พ.ย. 2018
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
For the price, one one place is good value. I wouldnt expect much more. Staff were really friendly and helpful. Sound from neighbouring rooms really carried and we were kept awake by other guests yelling and laughing way padt midnight unfortunately
Julia
เข้าพัก 3 คืน, พฤศจิกายน 2018
การตอบกลับจาก Pornchai วันที่ 11 ม.ค. 2019
We truly apologise for the noise that disturb you on your stay. We are going to ensure that we have made all of our customers understand the rules which attached in the room. However, many thanks for your comment. We are trying to improve our place at our best :D
Thank you
Off the main road so sign to blend in the back ground, pass it up and had to go a long way to turn around, so the sign was hard to spot we left and return day or night. I gave it a 6 from 1-10..
Ron
เข้าพัก 2 คืน, พฤศจิกายน 2018
การตอบกลับจาก Pornchai วันที่ 11 ม.ค. 2019
Many thanks for your comments and apologise for the inconvenience. I would definitely fix this instantly with large signs along the way which easily to be seen and followed.