โรงแรมและที่พักแมดิสันเวสต์

"Delicious and fresh breakfast, very clean room. Felt very comfortable. I asked for two extra pillows and they delivered them right away. Would definitely stay again."

"Loved our stay. Very dog friendly. Delicious breakfast"

"Our room was very clean but the shower door was very difficult to open and close. Not a big deal but worth mentioning. The bed was comfortable and I could not believe how great the gym and equipment was. I would definately stay again."

"The staff was awesome and the room was so clean and well kept."

"My kids enjoyed the our stay. They loved the pool So much."

"Nice stay and convenient to mall and transportation."

"Breakfast was great zero the pool is very small and shallow. No hot tub. Our room was down graded so we didn't have enough beds and no partial refund. We paid for a room that we didn't have. "

"The hot breakfast was excellent. The bed is comfortable. But the room had a bad smell. We had to open the windows to air it. The staff was very friendly."

"My pool side sliding door had a broken pole on it. That pole is to prevent others from breaking in. The hairdryer didn't work. The remote had the cover on the back to hold the batteries in was missing. The alarm clock randomly went off in the morning when we did not set it. The lady who was doing the breakfast didn't speak or under English. When I asked her a question she just knotted her head yes amd smiled. It was not a yes or no question either. Front deak staff were very nice and helpful."

"Clean"

"Not our first time in this hotel, absolutely love warm and cozy atmosphere, friendly staff, 24/7 free delicious coffee, I can go on and on but I’ll say overall we absolutely love this property"

"When we checked in we had to wait because there was a long line and only one employee working. When we got to the room the refrigerator was not working. Then when we went to take a shower it leaked water all over the floor and we had to use most of our towels to clean it up. Also the ice machine ran out of ice as well."

"Front desk were very friendly and accommodating. Our suite was nicely laid out and comfortable. Only issue was the trash under the sink was full. Not emptied prior to our arrival. Also shower was not cleaned well. In fact, probably not cleaned at all."

"Our hotel room was clean but the bathtub backed up and wouldn’t drain. Called the desk who said there was nothing they could do until the next day. Upon check out I mentioned we could not bathe and weren’t offered another room. I asked her if we could be fairly compensated for the lack of a tub/shower. She told me no because it was booked through Expedia, and offered us a free snack instead. Very disappointed with their lack of concern and failure to find a solution."

"Good breakfast"

"The hotel staff was not really accommodating as I looked to extend my reservation. It was me and my one year old baby. I understand the nature of the business and it was a sold out night with EPIC conference in town."