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"A nice place to stay and close to all the wineries"

"Very positive experience. Front desk staff friendly, breakfast items fresh, property and room clean. Special touch-fresh cookies. "

"Quiet room, very clean, the breakfast offered was restaurant quality."

"Booked and paid through Expedia. When checked in obviously had to put down security deposit. When checking out I noticed two pending charges from the hotel and just left it alone assuming they both would fall off. One did not come off. Contacted hotel to resolve and got no resolution so has to file dispute with bank. Other than that it was fine."

"The staff accommodated any request we had. They had a restaurant on site. We showed up just before closing with a large group. Chef D stayed open to accommodate us and the food was excellent."

"Very clean room."

"This is a beautiful pet friendly hotel in a lovely and quiet area overlooking Lake Erie. Our room was very clean and the beds were super comfortable. Jenny checked us in and could not have been nicer! I will definitely recommend and return."

"STAY AWAY!!!!! We payed in full before arrival for a 2 night stay. When we got to the property we upgraded to a jacuzzi suite and paid the difference. They never informed of a $150 incidental fee that they also charged. Although they didn’t inform us of it we thought well whatever because we know that’s frequently what hotels do. A day AFTER check out there was an additional $250 charge. I called the property and was told “it was a smoking fee. We have picture evidence of ashes in the room” I...

"My sister and I felt we had stepped back into the 60's. Everything was retro and very clean. Only thing was that adjoining rooms got up in the wee hours of the morning, waking us up."

"one of my favorite hotels. quaint and easy"

"Very convenient location and amazing prices!"

"The hotel is definitely dated, but is so convenient to major highways in the price was reasonable. I would stay here again."

"Room service never came to bring us towels. The ad was misleading by saying they had a breakfast buffet thinking it was included with the stay. The staff gave us a bill as soon as we sat down. The pool was lukewarm and the pool room felt like a sauna"

"Everything was excellent"

"Great historical stay!!! Amazing history of the mansion!!! Staff was very friendly and helpful! Cleanest rooms ever!!! Wonderful front porch with rocking chairs!!! Highly recommend a stay at Steele Mansion!!!"

"You"

"This was by far the worst Holiday Inn Express I’ve stayed at. The room was not clean when we arrived—we found long black hairs on the bathroom floor and in the shower, which immediately made us question the cleanliness of the room. The hotel also appears to have maintenance issues. The room door was noticeably out of square, leaving a large gap where we could see people walking by in the hallway. (See photo) It didn’t feel secure and offered very little privacy. To make matters worse, one of...