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"The staff was not only competent, but they were sincerely invested in me as a person and how I was feeling. They were patient & eager to please. "

"The room was amazing. The staff was wonderful. Food was ok."

"Room very clean. Valet parking is nice. Breakfast was great. Very friendly staff. "

"Everything was wonderful. The breakfast was awesome "

"The gentleman at desk was very professional, treated us respectfully overall good service but no USB charges in room. "

"Very friendly and welcoming front desk upon arrival! Great room! VERY convenient shuttle service. They even picked me up at the rental car place after I dropped off my car."

"Loved this hotel. Nice atmosphere "

"Clean hotel and the staff were very friendly l."

"Great experience "

"The staff was above expectation and the room and amenities were great"

"Room was clean and well appointed, will stay at other Loews properties. "

"Very clean, outstanding staff!"

"Such a cute little hotel with great decorative details. The staff was super friendly, the room was very clean. Check in only took a minute or two and they were very accommodating for early check in/late check out. It shares the parking lot with The Abbey where a friend’s wedding took place, so it was so convenient. If I ever find myself in Columbia, IL again, I will have to stay again. "

" Everything is clean and very convenient"