Search Family-Friendly Hotels in Mabank

"Room was clean which is my number one priority"

"We had a wonderful stay here the staff was very kind , the rooms were perfectly made and were beautiful ... the swimming pool as well as the hot tub just hit the spot for that vacation feel ... hot breakfast as well along with coffee ...i would recommend this place to anyone traveling through town ..."

"The breakfast was healthy. The reason I choose here was that the rooms were inside and there was easy access to vending machine, breakfast and front desk. No need to walk from outside to inside. The staff was super professional and the rooms were nice, clean, smell good and there was a welcoming feel. I was able to get my amazon packages, no extra money. Quite environment. Definitely would recommend and visit again. "

"Did not eat breakfast there. The room temperature was to our liking. Very comfortable. Will stay there again."

"Our water got cold every night we took a shower. Room had a bad smell. No coffee maker in room. Cheap quality towels "

"Great. Thank you "

"The rooms were very clean, the staff was great very friendly and accommodating. The breakfast was good- all the pastries were individually wrapper, hot cinnamons rolls. The lady even made me turkey sausage for me since I have dietary restrictions. I would recommend this place & stay again. "

"The property was clean but obviously an older property with dated furnishings and carpet. Only one of the lamps was plugged in and wall outlet was hard to get to. Our key card did not work and had to go to the desk and get another. The replacement card only worked once when wife went to get something from car. When returning to the room after breakfast, the replacement card did not work a second time. Lucky there was a repairman on the floor who let us back into our room."

"Not as new as photos made it look - at all. This is an old motel. Also, not as large as pictures. Overall, pretty run down for the Best Western name. Not what I expected from Best Western - the reason I trusted it. More in line with an outdated Super 8. The only part I would give 5 star is the back lit vanity mirror which was spotless too. Tub had no traction and was super slick. Shower curtain was white and a little dingy. Bedding was white and looked old and dingy. The pillows on the king bed were about 12" square (2 per person). King beds need king pillows - or at least 4 standard minimum. These tiny pillows were crazy. Roll over, and you fall off the pillow. Door had an old rusted chain security lock. Carpet was blue and hid the dirt but had a dirty "feel" to it. No "do not disturb" sign. I noticed one person had put a home-made sticker on their door for that. Outside: 2-story "motel". Concrete cracked and stained. Everything needs a good pressure wash and things in general need an update that just paint won't fix. Paid $350 per night for a normally $80 room (about what its worth) because of special event weekend every month they jack up the prices. At check-in, although friendly, they said if you want more towels, etc. you have to come get them because "we are short staffed"."