While it may be very difficult to hear that we have failed to take care of our guests in a satisfactory manner, we very much appreciate such feedback so that we may seek ways to improve future guest experiences. We pride ourselves on having a friendly and helpful staff and our general manager has taken your comments to heart and conducted additional staff training in an effort to ensure a better experience for future guests. Please stay with us again soon so that we can demonstrate our commitment to your comfort.

While it is never easy to hear that a guest has had a bad experience, we value such feedback as we strive to ensure a positive experience for future guests. We are incredibly disappointed to hear about the issues you encountered, particularly the room mix-up and lack of housekeeping service. This situation is completely unacceptable, and we sincerely apologize for the inconvenience and frustration it caused you and your niece. We will be investigating this incident thoroughly to understand how such a serious breakdown in communication and service occurred. We will take appropriate action to ensure this doesn't happen again. We appreciate the opportunity to respond to your concerns and trust that, should your travels return you to our area, your next stay with us will exceed your expectations.

Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize that your experience fell short of expectations. We understand your frustration with the room's condition and the noisy heating/cooling system. This certainly would have impacted your sleep quality. We take your comments seriously and will be sure to address these issues with our maintenance team to prevent similar experiences in the future. We value your business and regret that this stay has discouraged you from returning. If you'd be open to it, we'd love the opportunity to discuss your experience further and see if there's anything we can do to regain your trust.

Thank you for taking the time to share your recent experience at our hotel. We are incredibly sorry to hear that your stay fell far short of expectations, especially considering the importance of comfortable accommodations for your family, including the athletes. The leaking AC unit, peeling doors, damp carpet, and lack of functioning AC in the other room are completely unacceptable. We sincerely apologize for the inconvenience and discomfort this caused you all. We understand your frustration with the lack of immediate resolution at the front desk. We should have done better in finding a way to address these issues promptly, even if the engineer was occupied. Thank you again for bringing this to our attention. We sincerely apologize for the disruption to your family trip.

Thank you for being our guest and reviewing your stay. We are delighted that you enjoyed our convenient location, great value, and friendly service. We look forward to hosting you again at the La Quinta Inn & Suites Lynchburg at Liberty University whenever you are next in the area.

It was a pleasure having you as our guest and we appreciate the feedback of your experience. We hope to be of service again and we hope all aspects of your next stay beat your expectations.

While it is never easy to hear that a guest has had a bad experience, we value such feedback as we strive to ensure a positive experience for future guests. Please accept our apologies for the condition in which you found your room. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. I would like to welcome you back as I am confident that we can erase this negative experience with a positive one.

Thank you for taking the time to leave a review. We are delighted that you enjoyed our friendly service, and we look forward to hosting you at the La Quinta Inn & Suites Lynchburg at Liberty University again soon.

Thank you for your kind words. We are delighted that you enjoyed our high standards of cleanliness and great service. We look forward to welcoming you back to the La Quinta Inn & Suites Lynchburg at Liberty University whenever you are next in the area.

Please accept our apologies for any disappointments you encountered during your stay. We hope that you will allow us to be of service again in the future so we may have another opportunity to exceed your expectations.

While it is never easy to hear that a guest has had a bad experience, we value such feedback as we strive to ensure a positive experience for future guests. We want all our guests to have the best stay possible where everything exceeds their expectations. I am sorry that was not the case during your stay. You can be confident that we will follow up on your concerns.

Thank you for being our guest at the La Quinta Inn & Suites Lynchburg at Liberty University, and thank you for rating your stay. We are delighted you enjoyed a 5-star experience and hope to welcome you back again soon.

Thank you for your kind words. We think our friendly staff are the best, and your comments are a confirmation of our efforts. We are delighted that our efforts helped make your visit enjoyable. We look forward to welcoming you back to the La Quinta Inn & Suites Lynchburg at Liberty University again soon.

Thank you for your kind words. Our friendly staff strives for each guest to feel welcomed and at home, and we are delighted that you enjoyed our convenient location and great value. We hope you continue to choose the La Quinta Inn & Suites Lynchburg at Liberty University whenever you are next in the area.

While it is never easy to receive less-than-complimentary feedback, we do welcome all feedback as it helps us to improve our hotel for future guests. We pride ourselves on having a friendly and helpful staff and our general manager has taken your comments to heart and conducted additional staff training in an effort to ensure a better experience for future guests. I would like to welcome you back as I am confident that we can erase this negative experience with a positive one.

Thank you for sharing your feedback following your recent stay. We appreciate your candid review and want to extend our sincere apologies for the inconveniences you encountered during your visit. Your comments are invaluable to us as they help us identify areas for improvement. We apologize for the noise you experienced from other guests. We are sorry that we failed to meet our high standards of cleanliness for your visit. We hope you will give us another opportunity to demonstrate our commitment to you comfort.

While it is disheartening to have failed to meet your expectations, we appreciate the opportunity to express our sincere apologies for your disappointing stay. All guest concerns and feedback are taken very seriously by our employees and management staff at the hotel. We apologize that our staff did not effectively communicate how seriously we take any report of a potential pest issue in a guest room. We appreciate you bringing these matters to our attention. Please be assured that we will be following up with your concerns.

While it is never easy to hear that a guest has had a bad experience, we value such feedback as we strive to ensure a positive experience for future guests. Our goal is to provide clean, comfortable accommodations to each and every hotel guest and we are very sorry that we did not live up to those high standards on this particular visit. We have high standards for cleanliness so we are disheartened to learn that you experienced an odor during your stay. We are mindful to follow up to ensure any issue is addressed. I would like to welcome you back as I am confident that we can erase this negative experience with a positive one.

While it is very challenging to hear that a guest's stay fell below our typical high standards for the hotel, feedback from our guests is invaluable in helping us to ensure that future guests do not encounter the same concerns. We have shared your comments with our housekeeping staff and are reviewing our room inspection procedures with our staff. Please know that we take your feedback to heart and will use it as a valuable tool to improve our services and facilities. We are committed to delivering the high-quality experience you deserve, and we hope you will consider giving us another opportunity to demonstrate our commitment to your satisfaction.

Thank you for your kind words. We are delighted that you found our location close to Liberty University to be convenient for you. We look forward to hosting you at the La Quinta Inn & Suites Lynchburg at Liberty University again soon.

Thank you for taking the time to rate your experience at the La Quinta Inn & Suites Lynchburg at Liberty University. We appreciate your feedback and hope to be of service again soon.

Thank you for being our guest and reviewing your stay. Our friendly staff strives for each guest to have a stay that exceeds their expectations, and your comments are the seal of approval on our efforts. We look forward to hosting you at the La Quinta Inn & Suites Lynchburg at Liberty University again soon.

Thank you for taking the time to leave a review. Our friendly staff strives for each guest to feel welcomed and at home, and we are delighted that we could help make your visit comfortable. We look forward to welcoming you back to the La Quinta Inn & Suites Lynchburg at Liberty University whenever you are next in the area.

It is never easy to receive a lower rating on a guest’s stay and we would like to apologize for any disappointments you may have encountered. Should your travels return you to our area, please allow us the opportunity to replace this experience with a superior one!

Thank you for being our guest and reviewing your stay. We appreciate your feedback, and we look forward to welcoming you back for another visit soon.

Thank you for your kind words. We are delighted that you enjoyed your visit, and we look forward to hosting you again soon to demonstrate our commitment to your comfort.

Thank you for taking the time to leave a review. We are delighted that you enjoyed your visit, and we appreciate your feedback for the benefit of our future guests. We look forward to hosting you again soon.

While it is never easy to hear that a guest has had a bad experience, we value such feedback as we strive to ensure a positive experience for future guests. As noted in other reviews, we are typically known for our friendly and helpful staff. We are disappointed to hear that this was not your experience during your stay. We have taken your comments to heart and redoubled our efforts to make sure each guest feels treated as if a guest in our own home. We are disappointed to learn that you encountered an issue with making changes to your reservation. We are grateful for the detailed feedback you have provided. Our goal is to improve whenever presented with an opportunity to do so. I am so very sorry that all aspects of your stay were not top notch.

Thank you for your kind words about our friendly staff. We strive for each guest to feel welcomed and at home, and we look forward to hosting you again at the La Quinta Inn & Suites Lynchburg at Liberty University soon.

It was a pleasure having you as our guest and we appreciate your rating of your experience. We hope to be of service again and we hope all aspects of your next stay beat your expectations.

We are incredibly sorry to hear about your experience with a cancelled reservation and unanswered calls. This falls far short of the standards we strive for, and we sincerely apologize for the inconvenience and frustration it caused you. We will be reviewing our procedures with our front desk staff to ensure this doesn't happen again. Thank you for bringing this matter to our attention. We value your feedback and are committed to providing a better experience for all our guests.

Thank you for being our guest and sharing your experience. Our friendly staff strives for each guest to have a stay that exceeds their expectations, and we are thrilled that you enjoyed our helpful service, welcoming atmosphere, and high standards of cleanliness. We look forward to welcoming you back to the La Quinta Inn & Suites Lynchburg at Liberty University again soon.

Thank you for being our guest at the La Quinta Inn & Suites Lynchburg at Liberty University, and thank you for rating your stay. We are delighted you enjoyed a 5-star experience and hope to welcome you back again soon.

Thank you for your kind words. We are delighted that you enjoyed our quiet atmosphere and high standards of cleanliness. We appreciate you sharing your experience, and we look forward to hosting you at the La Quinta Inn & Suites Lynchburg at Liberty University again soon.

Thank you for taking the time to share your experience. I am deeply sorry about the unacceptable cleanliness issues you encountered in your room. This is far below our standards, and I sincerely apologize for the inconvenience and discomfort it caused you and your family. It's important to us that you feel valued, and we sincerely hope you'll give us another opportunity to demonstrate our commitment to providing exceptional guest experiences.

Thank you for being our guest and sharing your experience. We apologize for the condition you found your room. We hope you will give us another opportunity to exceeds your expectations.

Thank you for being our guest and reviewing your stay. Our friendly staff strives for each guest to have a stay that exceeds there expectations, and your comments are the seal of approval on our efforts. We are delighted that you enjoyed our high standards of cleanliness, complimentary breakfast, and convenient location. We hope you continue to choose the La Quinta Inn & Suites Lynchburg at Liberty University whenever you are next in the area.

Thank you for being our guest and reviewing your stay. We are delighted that you enjoyed your visit, and we appreciate your recommendation for future visitors. We look forward to hosting you at the La Quinta Inn & Suites Lynchburg at Liberty University whenever you are next in the area.

Thank you for taking the time to share your experience. We are delighted that you enjoyed our friendly staff and convenient location. We would like to apologize for the issues you experienced with our room cleanliness. We have high standards of cleanliness, and we are sorry we failed to meet those standards. We hope you give us another opportunity to demonstrate our commitment to your comfort.

Thank you for taking the time to share your positive feedback about your recent stay at our hotel! We are thrilled to hear that you enjoyed our nice facilities, friendly staff, and delicious breakfast. It is always rewarding to know that we were able to provide you with a comfortable and enjoyable experience. We strive to consistently deliver exceptional service and comfortable accommodations for all our guests, and your kind words confirm that we are meeting our goal. Thank you again for choosing our hotel. We look forward to welcoming you back in the future!

We set high standards for product, service and cleanliness and it is very gratifying to hear that we met those standards during your stay. We appreciate you taking the time to share your positive experience with others.

Thank you for taking the time to share your recent experience at our hotel. We are incredibly disappointed to hear about the uncleanliness you encountered in your room. his falls far short of the standards we strive to provide for our guests, and we sincerely apologize for the inconvenience and discomfort this caused you. We understand your frustration and disappointment with the front desk response. We would like to assure you that we are taking your feedback very seriously. We have already initiated a thorough investigation into this matter to identify the cause of these issues and implement corrective measures to prevent similar occurrences in the future. This includes a review of our cleaning procedures and staff training. We would appreciate the opportunity to demonstrate the high level of service and cleanliness that you deserve.

We sincerely apologize that your experience fell far short of expectations, particularly regarding the cleanliness of your room and the condition of the bathroom door. We take all guest concerns seriously, and we are deeply disappointed to learn about the issues you encountered. We are immediately investigating this matter to determine the root cause and ensure such an incident never happens again. We understand that this experience has negatively impacted your stay, and we truly apologize for the inconvenience and discomfort caused.

Thank you for your kind words. We are delighted that you enjoyed our pet friendly policy and we look forward to hosting you again soon.

While it is very challenging to hear that a guest's stay fell below our typical high standards for the hotel, feedback from our guests is invaluable in helping us to ensure that future guests do not encounter the same concerns. Please accept our apologies for the condition in which you found your room. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We are constantly working to update and improve our hotel and we would welcome the opportunity to exceed your expectations.

While it is never easy to receive less-than-complimentary feedback, we do welcome all feedback as it helps us to improve our hotel for future guests. Most of our guests are pleased with the breakfast as noted in other reviews – we do apologize that the offerings during your stay failed to meet the standards we strive for. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.