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"From the moment I arrived until the moment I departed, the service at this hotel was consistently excellent — and that is entirely thanks to the people who work here. The front desk team was welcoming, professional, and genuinely helpful. Every interaction was handled with efficiency, warmth, and a smile. Housekeeping kept everything spotless and well cared for, always respectful and attentive to detail. The restaurant and bar staff deserve special praise — servers, cooks, and bartenders alike. Meals were well prepared, service was smooth and friendly, and the atmosphere was relaxed yet professional. It’s clear the kitchen and service teams work in sync and take pride in what they do. The doormen and concierge were outstanding — courteous, attentive, and proactive. Whether it was directions, transportation, recommendations, or simply a friendly greeting, they made every day easier and more enjoyable. Finally, credit to management for setting the tone. It’s obvious that this hotel is well run, that staff are supported, and that service culture matters here. Everyone I encountered — and many behind the scenes I never saw — contributed to an experience that felt seamless, thoughtful, and genuinely welcoming. Travel is often about places, but great trips are made by people. This team gets it right. I would happily return and confidently recommend this hotel to anyone who values excellent service and professionalism at every level. (Thanks Chat) Mane Takk!"

"Had an enjoyable stay with family. Lovely rooms, good location, clean and well maintained hotel. Staff was very courteous and provided a great service. Food and drinks were good and excellent dining options. "

"We had a wonderful stay at Steigenberger Achti Resort—easily the best hotel of our entire trip to Egypt. Our room was very clean and included a thoughtful welcome treat of Turkish/Lebanese-style baklava. The view from the room was stunning, overlooking both the Nile and the hotel’s beautiful garden. On our first evening, we enjoyed an amazing sunset right from our window. The next day we relaxed by the pool, had ice cream at sunset, and watched the sky change colors from the poolside—truly memorable. The breakfast at the Karnak buffet restaurant was excellent, with a wide variety of breads, spices, honey, hot dishes, and cold items. We also enjoyed the food at both hotel restaurants. The chicken at Karnak was juicy and delicious, and at Sofra we had lentil soup, yogurt salad, and BBQ chicken skewers—all very flavorful. Most of the staff were polite and courteous, and the receptionist kindly helped us find a nearby pharmacy. The only negative was a waiter at the traditional café by the pool who was quite rude, but this was an exception in an otherwise fantastic stay. Overall, Steigenberger Achti offered comfort, great food, beautiful views, and warm hospitality—we highly recommend it. "