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"My room was disgusting. The bed was covered in stains and there was a terrible smell throughout the hotel."

"Review Title: HEALTH HAZARD: Severe Bed Bug Infestation & Hostile Staff ​Review Text: ​DO NOT STAY HERE. I checked into this property on [Insert Date] and immediately discovered that the room was heavily infested with active bed bugs. ​When I brought concrete evidence to the front desk staff, they completely refused to acknowledge the issue, lied saying "there wasn't anything," and aggressively refused to issue a refund. Because of the unsanitary and hazardous conditions, I had to immediately...

"need for adequate handicap parking"

"Hello. I reserved a non-smoking room with 1 king bed at the Columbia, MO location for the nights of 7/9/26 and 7/10/26. I checked into room on 7/9/26 at approx 8:45 pm. The room smelled slightly smoky. I inspected the room. I found signs of bedbugs, the light above the sink did not work, the nightstand was broken, the smoke detector was removed and set on the sink countertop, a cable box was removed from the wall and put on a shelf, there was water on the bathroom floor, the bedsheets were...

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"Bed was comfortable. Staff was friendly. But the hotel is older and dirty. The carpets need cleaned. The ceiling had cracks and paint was sloppy. I would stay again cause it was cheap but the family says no."

"The garbage overflows in the garbage dumpster and cans, there's mold in the lower level storage closets and the washing machine hasn't worked in over 2 months!!!"

"The room was super clean and comfortable. Easy on and off Interstate. Accommodating for those traveling with pets. Will definitely stay here again."

"Check in was fast and room was mostly very clean! They have ice and water on every floor and lots of snacks to choose from. My only complaint is that the walls are very thin so I heard the people above me all night. Bed was super comfy!!"

"Staff was not helpful at all on a 2 bedroom booking I spent over $400 on and wouldn’t let me check in due to being local. Anyone spending that kind of money should be welcomed"

"Got a renovated room with wooden floors. Bad idea the hallway light and sounds of a busy hallway kept us up all night due to a gap in the bottom of the door. Get a room with carpet"

"Perfect place to stay. Only complaint was I wished they refreshed the breakfast options more regularly."

"It was nice!"

"Thanks. For a budget room it was a great stay. Large rooms comfy beds. Bathrooms could use some maintenance."

"Great for those a tight budget. Clean, comfortable and convenient to Columbia shopping and restaurants. Few amenities. Only electrical outlets was over the bathroom sink. "

"Great place to stay"

"We were visiting family and this was a great location away from campus and downtown. The property is clean and well maintained, and our room was comfortable and quiet. My only complaint is that there was a large group of lacrosse families staying at the hotel and when we were relaxing in the pool and hot tub, the pool and entire outside deck were taken over by about 25 kids and 30 adults. It was loud and crazy, and the parents weren't watching their kids who were screaming and playing rough in...

"It was very nice had a great time. Staff was great and hotel was very nice. Definitely recommend."

"They are making lots of modern updates. Felt like a more expensive hotel. Breakfast was great."

"Mucha tranquilidad"