We arrived in Lugano by train and the hotel is just across the road from the station, albeit many metres down the hill. No problem there are semi gentle ramps to the hotel front door. The staff at reception were jolly and helpful to say the least. Online check in streamlined the process and should be used at other hotels. This is a great innovation.
Up the elevator and into the room. Spectacular room with amazing views of the town, lake and mountains from the balcony.
A superb bed and air conditioning, blockout blinds nice bathroom made me wish I was staying longer.
Not far back to the station for the Bernina express in the morning. Catch the funicular from the church next door or push your bags up the ramps if you are a bit fit.
My only wish is there was the option of a plain sheet instead of the Swiss dogonas available on the beds in summer. This would be a greener option on hot nights.