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"Friendly staff were super helpful at check-in. Room large and clean, with very comfortable bed. Really quiet as well considering the hotel is on the airport site and 2 mins walk to terminal 2. I didn’t have the chance to try the pool or gym, but next time! "

"It was fine for a night "

"Clean room. Reception very poor and slow. Shuttle Bus service makes Clayton worthwhile."

"Lovely hotel . Excellent staff . Great stay "

"Ideal location for T2, reasonably priced, check in and out quick and easy. Had a bath in the room which is also appreciated before a flight!"

"Friendly and helpful staff. Hotel a bit grotty though. Definitely needs a refurb. Rooms very tired looking. Noisy as well from motorway traffic."

"Spotless clean room very polite staff drinks not over priced Only fault is the doors to rooms get slammed shut very loud not the hotels problem tho guest need to be a little bit more careful and think of others"

"Ease to the airport terminals, 5 minutes walk from the train station. Clean room and very quiet "

"The staff were very friendly and very helpful. The food was delicious in the restaurant and breakfast was also fabulous."

"Hotel needs an update. Staff were nice enough and all the bits you need were there but the customer experience was lacking. Our room was lovely, if cold. The radiators only work part of the time. The characterful bathroom did not have a big enough radiator - no lingering in the bath with just a tidgy towel rail to heat you ( a tall ceiling and giant window.) There was very little phone signal (not their fault of course), but the wifi was atrocious, barely there and dropping out regularly -...

"Get what you pay for. Cheap and cheerful and budget friendly. Continental breakfast was nice, option to upgrade to cooked breakfast for £5pp, but that's in the hotel over the road. Room was small but comfortable and had everything needed for an overnight stay."

"Low shower pressure, other than that it was great."

"We have stayed here before and it was perfect. Unfortunately this time round it wasn't. The room was cold. We put the heating on which was switched off at some point during the night. Leading to me having excruciating pain. Then there was a huge amount of noise through the night above and at the side of us. I think we were place next to staff quarters or where they do work in the hotel. Didn't sleep at all and it was frustrating. But the Spa was amazing and Anastasia was brilliant."

"Room was filthy, dirt on floor. Towels were dirty. No staff around to complain too. No coffee or tea in room either! Definitely not family friendly. I was staying alone and would not recommend "

"A good hotel near by Oak Design Outlet in Chester. If you want to drive from London up North. You can stop 1 night here. Hotel has a very good and tasty breakfast."

"Clean rooms. Lots of parking. And best of all an amazing staff"

"We paid for an upgrade but it was a fairly standard room with a view of the car park. Having said that, the staff were very pleasant, the room was clean, bed comfortable and an excellent power shower. Buffet style breakfast was delicious with additional items freshly prepared if requested. I would happily stay again."

"Room was newly renovated and very spacious. Gym and pool were excellent, best gym I’ve ever seen as a hotel. The staff were very friendly and helpful. Unfortunately, we slept awfully, the hotel/room above us was so noisy. All we could hear all evening and through the night was the tv, banging and snoring. "

"Great spot and always a great hotel "