Highgate Independent hotels in Lower Manhattan

"Great location and the staff is fantastic! Venetta, at the front desk, went above and beyond to make our check in and stay perfect!"

"No1 hotel in NYC."

"Hip hotel near SoHo. Ask at desk for restaurant recommendations. Little Italy (or what's left of it), Chinatown both blocks away."

"We love staying here. We were greeted by a birthday gift in our room which was a lovely detail. 10/10"

"Loved the staff and great location"

"My stay was great my only issue is that housekeepers needs to make sure the showers are well cleaned as they were murky stuff at the bottom of the shower doors and i used some wipes to way it away "

"We liked everything about the property. Staff, room size, beds, location, was a perfect stay."

"Our room had an unbeatable view of the Hudson River and World Trade Centre. We traveled with a small child and there were accessible subway stations close by to accommodate our stroller. Staff were amazing and the rooms were clean although maybe not quite as updated as other properties. The only thing that would have improved the stay would be to have onsite parking and a fridge in our room."

"My wife and I had a great time at the Citizen M! It was our first time visiting NY and we really enjoyed our stay at the hotel. The rooftop bar is amazing! Justin was our bartender at the roof top bar and he went above and beyond to make us feel comfortable. Through conversation Justin found out it was our first time visiting New York and he took the time to tell us about the city and gave us pizzeria recommendations. It's customer service like this that makes us want to come back to the citizen M in the future. We highly recommend this hotel!"