Search Hotels Near Lower Chrome Serpentine Barrens, Oxford

"Terrible hospitality"

"Kitchen was equipped and room was very clean. Our 2 bedroom Suite was Huge! The lounge was cozy with large fireplace burning and homemade cookies each day. Staff were so friendly and accommodating "

"yes"

"Always enjoy my stay clean hotel staff is great breakfast was surprisingly delicious each time great variety of food "

"Average stay.... comfortable bed.... no breakfast.... apparently no washroom in the lobby area.... (After a long drive, and just before the checking in process, it is reasonable to ask to use a washroom, no?)"

"Room was clean, check in was quick and easy, complimentary breakfast had many options"

"Staff was friendly and bed was comfortable after a long day. "

"The male check-in agent was rude. To watch TV, you need to connect the smart TV to WiFi, as you would with a laptop. That is fine; however, you must pay $5 to access the WiFi. It's not free. The engineered floor in the room buckled and creaked, waking the other person at night. Plumbing from other rooms next door and above were extremely loud. The Candlewood down the street is a better choice at this price point. We will not be back. "

"Our stay usually here is a great time, but this time it was not so great. Check-in was easy and staff was very friendly. Our room was fine and as normal (great). Everything was fine until around 10-12am. As my husband and I were getting settled in bed, we heard lots of running around and noise from the floor above us. I brushed it off and was able to soon fall asleep, until about 11/11:30pm. My husband and I were abruptly woken up due to someone either kicking or banging on our door. My husband got up and checked the hallway, and no one was there but we could hear giggles in the area. I got dressed and walked out the hallway and yelled down at some teenagers in the hall who stated they didn’t know who did that. Whatever. We got back in bed and tried to fall asleep but every noise after that we were listening to and not being able to sleep. I can get past a little teenage fun. But not at 11:30pm at night. I decided not to go to guest services because there’s not much I thought they would do. Hoping next time our stay was not as bad as this one. Otherwise we love this hotel. "