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"The staff were absolutely wonderful & very helpful. The property & rooms were very clean. The only down side was that there was not any hot water. The front desk helped us find a room with warmer water but it took a very long time for it to get warm. It was not the staffs fault that these issues accrued, but it was hard showering in cold water! The elevator was also out but it didn’t affect my stay or family."

"Staff was great. The rooms are very damp/humid; I spoke with other visitors and they confirmed the same. Our shower had a leak and had water running across the bathroom floor. The breakfast options were good."

"The property was clean and beautifully decorated. I chose the Hyatt because it had a swimming pool. I was told by family that it was a nice and very cold pool. Since it was hot out, that was a wonderful situation. They supplied towels out by the pool which was helpful. The desk staff was just OK. The staff working in the rooms was wonderful and helpful AND they spoke English- How nice!! However, the air conditioner in our room rattled and made noise all night. I was in a situation where I...

"Bug in bed and dirty sheets can't even get a refund even partial so now I sleep in my car"

"Like like a brand new property, rooms are small but very clean. Hot breakfast is available with coffee, eggs, potatoes and sausage and other usual breakfast foods. Overall a 5* hotel."

"We loved our room. We arrived late in the evening and had to leave early in the morning, so we weren't able to enjoy a lot of extras there. "

"Room very clean.excellent location. We stayed for a BOK concert and was the best place to stay very short walking distance"

"The property was clean and we were able to get an accessible room. The TV, however, did not work. The box was exchanged, but we were unable to lower the volume or turn it off from the remote. The refrigerator also did not work."

"The room had dog hair in the floors and hair and dirt on the bathroom floors and the rooms had an odd smell. But the staff was friendly"

"Although it was a late checkin the hotel was very clean and well maintained. Highly recommend"

"My room was spotless! The Zac is nice and COLD!! The shower water is nice and HOT!!! The pool area is beautiful! And the food was great! Perfect weekend getaway!!"