Desk, iron/ironing board, free WiFi, bed sheets

Reviews of Mid City inn

2 out of 5
Mid City inn
5000 Washington Boulevard, Los Angeles, CA

Reviews

8.4

Very good

Rating 10 - Excellent. 12 out of 29 reviews" "
Rating 8 - Good. 10 out of 29 reviews" "
Rating 6 - Okay. 5 out of 29 reviews" "
Rating 4 - Poor. 2 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tadrous

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property location is near to all the landmarks as it is 15-20 min drive to Santa Monica , Hollywood and Beverly Hills. There is a bus stop near it and there is free parking. I loved my room the facility was new and in very good shape, the rooms were cleaned daily, sheets were changed daily. The staff were very nice and tried to help us in every way possible. I just felt like the neighborhood wasn’t safe to walk in late at night and don’t know if that is just a feeling or is it true but if you have a car then you will not need to worry about that. Overall I am very happy at my stay and to encounter a place that provides such good service at such good prices, I would definitely recommend it.
Stayed 6 nights in Feb 2024
Response from Customer Care Team on 6 Mar 2024
Dear guest, thank you for taking the time to share your detailed and positive experience. We're delighted to hear that you found our property's location convenient for exploring landmarks and appreciated the proximity to Santa Monica, Hollywood, and Beverly Hills. It's wonderful that you enjoyed your room, and we're pleased that our staff provided helpful and friendly service. We appreciate your feedback regarding the neighborhood, and we understand the importance of feeling safe. We assure you that we take the safety of our guests seriously and continually assess ways to enhance security measures. Thank you for recommending us, and we look forward to the pleasure of welcoming you back on your future visits.Best Regards, Mid City Inn Customer Care Team

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy. Room was clean. On site free parking is a plus. Would stay here again.
Stayed 1 night in Feb 2024
Response from Customer Care Team on 21 Feb 2024
Hi Tonya,We're delighted to hear that your check-in was easy, and that you found your room clean and comfortable during your stay. Providing a hassle-free experience for our guests is a top priority, and we're glad that our on-site free parking added to your convenience. Thank you for your kind words, and we look forward to welcoming you back for another enjoyable stay in the future!Best Regards, Mid City Inn Customer Care Team

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Customer Care Team on 13 Feb 2024
Dear Kathleen, thank you for your generosity with the rating. We are glad that you had an enjoyable occasion with us, and we look forward to having you back with us again. Best Regards, Mid City Inn Customer Care Team

10/10 Excellent

ulrika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Customer Care Team on 10 Jan 2024
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Customer Care Team on 21 Dec 2023
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 Excellent

Troy

Stayed 1 night in Dec 2023
Response from Customer Care Team on 26 Dec 2023
Dear Troy, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best Regards, Mid City Inn Customer Care Team

8/10 Good

Darrell

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Its a nice place. Kind of loud but overall nice place
Stayed 2 nights in Nov 2023
Response from Customer Care Team on 30 Nov 2023
Dear Darrell, we're delighted to hear that you found our place nice. However, we're sorry to hear about the noise that affected your experience. Your comfort is important to us, and we'll certainly take your feedback into consideration to ensure a more peaceful stay for our guests in the future. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even better experience.Best Regards, Mid City Inn Customer Care Team

10/10 Excellent

Han

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant place and friendly staff.
Stayed 2 nights in Oct 2023
Response from Customer Care Team on 17 Oct 2023
Dear Han, thank you for your kind words about our hotel and staff. We're delighted to hear that you had a pleasant experience during your stay. Our team works hard to ensure our guests feel welcome and comfortable, and it's rewarding to hear when we succeed. We hope to have the pleasure of welcoming you back in the future.Best Regards, Mid City Inn Customer Care Team

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price and all the basics covered: free parking, comfortable beds, clean room and good breakfast diner within walking distance. No frills, no luxuries. Nice people run the place.
Stayed 2 nights in Aug 2023
Response from Customer Care Team on 29 Aug 2023
Dear Ana, we're glad to know that you found our hotel to be a good value with all the essentials you needed for a comfortable stay. It's great to hear that you enjoyed the convenience of free parking, comfortable beds, a clean room, and a nearby breakfast diner. Thank you for your kind words about our staff as well. We appreciate your feedback and hope to welcome you back in the future for another pleasant stay.Best Regards, Mid City Inn Customer Care Team

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here again
The people who manage this place are very helpful and friendly. Well maintained and clean. No complaints except the bed is so high up
Stayed 1 night in Jul 2023
Response from Customer Care Team on 4 Aug 2023
Dear Carolyn, thank you for taking the time to share your feedback with us. We're delighted to hear that you had a positive experience during your stay at our hotel. Our team takes great pride in providing a helpful and friendly service to our guests, and we're glad to know that our efforts were appreciated. Maintaining a clean and well-kept environment is essential to us, and we're pleased that you found our hotel up to your expectations. Regarding the height of the bed, we understand that different guests have different preferences, and we'll certainly take your comment into consideration as we aim to enhance the comfort of our accommodations. We value your feedback, and it's truly rewarding to hear that you had no other complaints during your stay. Our team strives to create a pleasant and enjoyable experience for all our guests, and we're grateful for your kind words. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. Your satisfaction is our top priority, and we'll do our best to accommodate any special requests or preferences you may have. Once again, thank you for choosing our hotel, and we look forward to welcoming you back in the future.Best Regards, Mid City Inn Customer Care Team

8/10 Good

Juan L.

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy
Stayed 1 night in Jul 2023
Response from nil on 1 Aug 2023
thanks.

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
More than anything I appreciated the man and woman in the office. They were so nice and helpful, especially with my inability, over and over, to unlock the door to my room. My fault. Not the lock’s
Stayed 2 nights in Jul 2023
Response from Customer Care Team on 12 Jul 2023
Dear Carolyn, thank you for your kind words about our staff. We're glad to hear that they were helpful and provided excellent customer service during your stay. We understand that sometimes things like unlocking doors can be challenging, and we're glad our staff was there to assist you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.Best Regards, Mid City Inn Customer Care Team

6/10 Okay

Tina

Travelled with family
Liked: Cleanliness, staff & service
Good price and good location for our group’s activities. Did it’s job as a place to sleep! Could hear other guests and sirens while sleeping at night. Heater was also loud.
Stayed 2 nights in Feb 2023
Response from Customer Care Team on 17 Feb 2023
Dear Tina, thank you so much for your review. While we are happy that you enjoyed your stay with us, we are disappointed for failing to blow it out of the park for you. We are sorry that the thin walls failed to contain the outside noise. We wish you had brought this to our notice earlier as this would have helped us find a better alternative. We will make sure to highlight the issue to our management, and we hope to take steps to avoid such instances going forward. We look forward to hosting you soon! Best Regards, Mid City Inn Customer Care Team

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
stayed for the weekend and got the job done
Response from Customer Care Team on 21 Dec 2022
Dear Donald, thank you for taking the time to review your stay at our hotel. We trust that you had a pleasant time while being with us and, we hope we have the privilege of hosting you yet again. Best Regards, Mid City Inn Customer Care Team

6/10 Okay

kevin

ok
a place to crash
Stayed 1 night in Nov 2021
Response from Guest Experience Team on 19 Nov 2021
Dear guest, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. We hope to remain your hotel of choice in this area and to give you a better stay on a future visit. Best Regards, Mid City Inn Customer Care Team

6/10 Okay

kevin

Travelled with family
ok
it was a place to stay nothing to rave about
Stayed 1 night in Nov 2021
Response from Guest Experience Team on 16 Nov 2021
Dear Kevin, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. We hope to remain your hotel of choice in this area and to give you a better stay on a future visit. Best Regards, Mid City Inn Customer Care Team

10/10 Excellent

Imelda

Stayed 1 night in Nov 2021

4/10 Poor

Marc

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Guest Experience Team on 10 Aug 2020
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again. Best Regards, Customer Care Team

10/10 Excellent

Keenan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great hotel staff was on super helpful and kind. The rooms were very clean and well maintained you can tell the owner takes pride in having nice rooms for his patrons.
Stayed 1 night in Mar 2020
Response from Customer Care Team on 23 Mar 2020
We appreciate you taking the time to share such a glowing review following your recent stay at our hotel! We are delighted to hear that you enjoyed every aspect of your stay and we will ensure that your feedback is shared with all of our team with great pride. Thank you for choosing to stay with us and we look forward to welcoming you back again soon! Best Regards, Mid City Inn Customer Care Team

6/10 Okay

FRANCISCO R

Travelled with group
Rolling laud
Its okay, clean, and safe.
Stayed 2 nights in Dec 2019
Response from Customer Care Team on 24 Dec 2019
Dear Francisco, Thank you for rating your stay with us - we are pleased that you had a good stay. We hope to have the opportunity to welcome you back before long. Best Regards, Mid City Inn Customer Care Team

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019
Response from Guest Experience Manager on 20 Aug 2019
Dear Jennifer, It sounds as if our hotel was perfect for your needs, and we are delighted that you enjoyed your time with us so much. Thank you for your positive rating; we hope that you will have an opportunity to make a return visit very soon. Best Regards, Mid City Inn Customer Care Team

8/10 Good

Robert, SoCal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suited My Needs
The man in charge when I checked in was attentive to my needs, and the room was spartan but clean and comfortable enough - I basically slept there only, and really there is nowhere to kick back outside and enjoy the scenery. Parking off the street is a big plus. The location suited my needs nicely as it was right between the two places I would spend most of my time for two days. Walls are thin in the rooms, and one evening when I returned a couple next door were making some shall I say very interesting noises, but it suddenly stopped, and other than that my stay was very quiet.
Stayed 2 nights in Mar 2019
Response from Guest Experience Manager on 9 Apr 2019
Dear Robert, We were glad to hear that your stay with us was to your satisfaction. We enjoyed being your host and would love to do so again if your travels bring you back to the area. Best Regards, Mid City Inn Customer Care Team

8/10 Good

Hellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to spend a night
Very clean room and parking lot was great Price was right
Stayed 1 night in Feb 2019
Response from Guest Experience Manager on 11 Mar 2019
Dear Hellen, We are very happy that everything was to your liking, and that you appreciated our value and affordability. We look forward to welcoming you back again, in the not too distant future. Best Regards, Mid City Inn Customer Care Team

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2019
Response from Guest Experience Manager on 26 Jan 2019
Dear Guest, Thank you for rating your recent stay with us. We are sorry if certain aspects of your stay did not please you, and we do wish that you had made us aware of these during your stay, so that we could have remedied them for you. We are sorry that we were unable to give you a better stay. Thank you for choosing to stay with us on this occasion. Best Regards, Mid City Inn Customer Care Team

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
The staff is very friendly and accommodating. The place is basic, not good, not too bad. Our blanket is full of cigarette burnt holes, but looks acceptably clean. The neighborhood doesn't look so amazing.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and Cozy.
Stayed 1 night in Jun 2018

8/10 Good

Jonathan stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 2 nights in Jan 2024
Response from Customer Care Team on 30 Jan 2024
Dear Jonathan, we're delighted to hear that everything met your expectations during your stay! Providing a positive experience for our guests is our top priority, and we're thrilled that we succeeded in meeting yours. Thank you for your feedback, and we hope to have the pleasure of welcoming you back again in the future!Best Regards, Mid City Inn Customer Care Team