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"Great work stay, clean, friendly staff, great breakfast. Only downside was lack of air conditioning in the rooms (during a UK hot spell)"

"Lovely setting, great welcome, food superb, staff friendly and helpful We had the suite (kingfisher) which was an excellent room except for a radiator being stuck on in the bathroom. The lady in charge (lovely lass) managed to get it sorted as the outside temp was up in the 30’s!!! If I have any criticism of the room, a little use of bleach would have gone a long way but please don’t let that put you off. The place is very very good. This is our second time staying and it definitely won’t be...

"We had a great two nights. The property was beautiful, well maintained. The food was delicious, great staff."

"Absolutely brilliant staff! Thank you. Very clean, beautiful location and during the heatwave, the buildings were cool! Just noise from the nearby road disturbed the tranquillity at times."

"Conveniently located in town in Christchurch and walking distance to the marina area. Comfortable with everything you need."

"Another great stay at the New Forest Lodge - super convenient for a pre-cruise stay. Rooms are well appointed and great value, the Indian restaurant next door and a pub up the road is a bonus."

"Food poisoning the first night, rooms hotter than the sun, zero water pressure in the bathrooms. Constantly chasing staff for the most simple things. They ran out of ice. No fans for the rooms. No one collecting glasses or emptying an ash tray. Asked for a coffee in the morning and waited 15 minutes.. got up to ask where it was "oh i couldn't find you" yeah because you were in the kitchen flirting with the chef.. Could be such a wonderful place, if the staff weren't recreating Fawlty Towers"

"Clean room. Helpful staff. A lot of road noise in rooms at the front but peaceful with lovely views for rooms at the back of the hotel. Good buffet breakfast with gluten free options on request."

"Our room was really nice with private patio, need to make sure people don’t use as stayed 1 night and had to move people off the patio twice maybe a reserved sign needs putting on the table"

"Another very relaxing and enjoyable stay at this inn. Staff are welcoming and friendly. They serve good food and a well kept pint, what more do you need? "

"The property was very clean and comfortable and the staff extremely pleasant and helpful. Just a couple of observations . If a client is using derogatory foul audible language aimed at women in the bar area they should be asked to stop by the manager/bar tender - it’s not pleasant to be subjected to this if you’re sitting quietly trying to enjoy your own drink . It would be great value & a positive accolade for a simple continental breakfast to be included in the nightly rate instead of...

"Room was clean and airy, though a bit close to street noise. Staff were personable and helpful and our meals were superb."

"Such an amazing view that I will never tire of, watching the early morning swimmers and dog walkers at 7am from the balcony - absolute tranquility."

"Attractive old house close to seafront. I had to share a bathroom, but as the house wasn't full this didn't present a problem."

"stayed for 1 week bed & breakfast. Checked in OK. Room size OK, but overlooking car-park with main road 50 metres away. Room furnished with freestanding pine double wardrobe accommodating full-sized ironing board, electric iron and hairdryer. space divided into 2, left side fore and aft clothes hanging rail (6 hangers),right side 3 shelves 2 drawers. The wardrobe double doors warped, difficult to open & close making loud squealing noise! the drawers were off their broken runners and operated...

"Rooms were ideal the staff were super friendly and helpful and the breakfast was delicious!! Thanks x"

"A very quirky, interesting, historical Hotel a short stroll from all the amenities that Swanage have to offer. Friendly helpful staff from start to finish, all very knowledgeable regarding the history of the hotel. It’s obviously like the forth bridge regarding the upkeep and maintenance, but that’s expected with an old building,it adds to its charm. All areas were clean and tidy. We stayed in The Louisa Lodge accommodation, slightly away from the main house, we had a Sea view across the...