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"The staff was accommodating to our schedule. We didn’t have any issues checking in or out. Room and common areas were well maintained. The Smith-9th St sub station is a 10-15 minute walk and never felt unsafe passing through at all hours. Will definitely come back to this hotel for future NYC trips."

"The room was perfect. The staff was friendly."

"My parents loved it"

"They forgot to clean our room the second night we were there so we had dirty towels in our room all day garbage, and had to go to the desk to get stuff for the next day cause we were checking out. The front desk, staff apologize, but we were not compensated at all."

"The overall stay was acceptable however there was an issue with one of their security guards. I will spare you the details, but it was very unprofessional. Beds, towels, and bathroom were all clean, but the bedroom carpet was filthy and I could tell that it had not been thoroughly cleaned in a while. The nightstand was sticky, and there were a pair of somebody’s eyeglasses on the floor between the right side of the nightstand and the wall. I enjoyed their breakfast buffet one morning and it was...

"Functional and cozy"

"Gave us a microwave at 1am! Super nice"

"I asked for clean sheets and never got it"