Grounds are well kept. Food is OK. Rooms are old, damp, mildewed . Towels and linen mildewed. Staff were slow to respond to needs and unfriendly. Jacuzzi was broken. Lobby bathroom was filthy. Spa - not air conditioned, no cold water, reused disposable slippers, changing room - filthy.
Great location, wonderful staff, quiet and beautiful property, excellent food options.
The only small but important wrinkle is the internet access. Mobile access in Eswatini is terrible compared to the rest of Africa, including poorer countries such as Rwanda. That’s for Government to sort out, urgently. Meanwhile RSS Hotel Management should provide a strong WIFI signal include in the room rate. This is global standard.
Overall a great place to stay and we will be back.
Nice place for a family or group of friends to spend a few quiet days in eSwatini. Rooms are ample and comfortable. Bugs are an inevitable problem because of the location.
Brilliant location, great inexpensive food but a little bit tired, could do with a renovation.
Nirmaljit
เข้าพัก 9 คืน, มีนาคม 2019
6/10 พอใช้
ผู้เข้าพักจริง
เดินทางกับครอบครัวและเด็กเล็ก
4 มี.ค. 2019
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Vu le prix, internet gratuit aurait été appréciable. Propre mais un peu vieillot, nombreux équipements mais usine à touristes. 45min pour avoir nos plats de pâtes à midi
My second visit. This visit was just as good as I remember. The hotel is first class, championship golf nearby, and not too expensive, Planters restaurant excellent, as was the breakfast. The hotel staff are welcoming, courteous, friendly and efficient. Try the health spa, really nice. You can gamble here if you wish, or as we did, watch and listen to the live music. A very nice experience.
Royal Swazi Spa was a wonderful hotel! The surroundings are perfect. You can look at beautiful mountains from the outdoor bar or from outside your room. There is a good spa, golf court, many restaurants and a casino. This was our best stay in this holiday! The only little minus was the food in the ala carte restaurant. It was not good, but the service there, as in any place of the hotel, was excellent. The food at the buffet and for breakfast was perfect. This is a place I can recommend for anyone, and I will probably go back some day. MBabane is a nice place, with friendly people. And you feel safe everywhere. A beautiful hotel, great city, and a wonderful Country!
Stayed for 3 nights, only on the check-in day, receiving 2 bottles of water. No more complimentary water afterwards, even asked for some and was refused to provide. Internet, limited to 500mb per day. After house-keeping, one pillow was on the floor, no new soap and tea bags were replaced. Definitely, not going to stay in that hotel.