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"Our stay at Vertali was made truly special by the outstanding customer service. Every member of the team was warm, welcoming, and genuinely committed to making our vacation memorable. From the moment we arrived until the day we left, we felt cared for and appreciated. A very special thank you to Kiki, whose kindness, professionalism, and positive energy stood out every single day. She consistently went above and beyond and made us feel like valued guests rather than just another room...

"Great room and views and great service"

"The breakfast was awesome"

"Great hotel! The parking a bit harder but manageable."

"Beautiful location, friendly staff and clean and well maintained room. Will definately be back."

"Schönes Hotel, gutes Essen, überwiegend freundliches Personal. Leider sind viele Zimmer der Straße zugewandt und diese ist laut und stark befahren. Angeblich haben die Zimmer Schallschutzfenster. Der Unterschied zwischen offenen und geschlossenen Fenster war aber nur minimal! Wenn man nicht wie ein Stein schläft, nicht zu empfehlen."

"Buffet Breakfast was excellent, staff also was very professional and excellent at customer service, and assisting with all requests and help needed while there."

"Our favorite hotel we’ve ever stayed at. The service, design, everything was so intentional. We will be coming back!"

"Nice location - close to old city; nice breakfast - good fruit selection; friendly staffs"

"Excelente"

"Ein super Hotel!!! SEHR zu empfehlen!!!! DANKE Reniris Hotel Team für den Aufenthalt!!!"

"Amazing service across the board. It was stellar!! Incredibly well run operation. The entire staff is attentive, kind and most professional."

"What an amazing hotel! Everything exceeded our expectations, from the perfect location and spotless, beautifully maintained rooms to the exceptional staff. Everyone made us feel right at home from the moment we arrived. The hotel is impeccably clean, the rooms are comfortable and well cared for, and the location is ideal for exploring Chania. The breakfast every morning was exceptional and a big thank you to the cook who took care of those dishes. A special thank you to Christina, Galena, and...

"Alles war OK, sehr sauber, nettes Personal hilfsbereit, gutes Essen schönes Wetter, die judierte Luft war herrlich, gerne werden wir nochmal hinreisen. 🙂"