Dear JoMarie,Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received exceptional service. It's something our staff strives for and takes pride in. We will be passing along your feedback to our crew. Thank you again for staying with us. We greatly appreciate your business. We hope to see you again soon!Sincerely,Chase, Front Desk Agent

Dear Kim,Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received exceptional service. It's something our staff strives for and takes pride in. We will be passing along your feedback to our crew. Thank you again for staying with us. We greatly appreciate your business. We hope to see you again soon!Sincerely,Chase, Front Desk Agent

Dear Ashley,Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received exceptional service. It's something our staff strives for and takes pride in. We will be passing along your feedback to our crew. Thank you again for staying with us. We greatly appreciate your business. We hope to see you again soon!Sincerely,Chase, Front Desk Agent

Dear Mary,Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received exceptional service. It's something our staff strives for and takes pride in. We will be passing along your feedback to our crew. Thank you again for staying with us. We greatly appreciate your business. We hope to see you again soon!Sincerely,Chase, Front Desk Agent

Dear scott,Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received exceptional service. It's something our staff strives for and takes pride in. We will be passing along your feedback to our crew. Thank you again for staying with us. We greatly appreciate your business. We hope to see you again soon!Sincerely,Chase, Front Desk Agent

Dear Kim,Thank you so much for your review of our hotel. While we are pleased to hear you enjoyed your stay with us and that you feel you received exceptional service, we regret to hear you found our beds so uncomfortable. We know a good night's sleep is the most important part of any stay, and as such we will be passing along your feedback to management. Thank you again for staying with us. As a member of the IHG Rewards Club, we greatly appreciate your business. We hope to see you again soon!Sincerely,Chase, Front Desk Agent

Dear Timothy,Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received exceptional service. It's something our staff strives for and takes pride in. We will be passing along your feedback to our crew. Thank you again for staying with us. As a member of the IHG Rewards Club, we greatly appreciate your business. We hope to see you again soon!Sincerely,Chase, Front Desk Agent

Dear Clint,Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received exceptional service. It's something our staff strives for and takes pride in. We will be passing along your feedback to our crew. Thank you again for staying with us. As a member of the IHG Rewards Club, we greatly appreciate your business. We hope to see you again soon!Sincerely,Chase, Front Desk Agent

Dear Sungwan,Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received exceptional service. It's something our staff strives for and takes pride in. We will be passing along your feedback to our crew. Thank you again for staying with us. We greatly appreciate your business. We hope to see you again soon!Sincerely,Chase, Front Desk Agent

Dear Douglas,Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received exceptional service. It's something our staff strives for and takes pride in. We will be passing along your feedback to our crew. Thank you again for staying with us. We greatly appreciate your business. We hope to see you again soon!Sincerely,Chase, Front Desk Agent

Dear Gloria,Thank you so much for your review of our hotel. While we are pleased to hear you enjoyed your stay with us and that you feel you received exceptional service, we regret to hear that you found our beds so uncomfortable. We will be passing along your feedback to our crew and management for consideration. Thank you again for staying with us. We greatly appreciate your business. We hope to see you again soon!Sincerely,Chase, Front Desk Agent

Dear Dawn,We're so sorry to hear you had a disappointing experience with us during your stay. Mattress preferences certainly vary considerably from person to person, and we often hear that they are both far too firm and too soft. We regret to hear you were unable to get good night's sleep, as it's always a top priority. We'll be considering your feedback going forward. We also apologize for the poor dining experience. Overcooked and cold is never acceptable, and we'll be investigating thoroughly to determine the cause and what we can do to rectify our procedures so it isn't an issue going forward. We appreciate your feedback and your business. We hope to see you again and hope to meet your standards next time around. Thank you for your time and business.Sincerely,Chase, Front Desk Agent

Dear Ron,Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received exceptional service. It's something our staff strives for and takes pride in. We will be passing along your feedback to our crew. They all work tremendously hard to maintain our high standards Thank you again for staying with us, we greatly appreciate your business. We hope to see you again soon!Sincerely,Chase, Front Desk Agent

Dear Christopher,Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received exceptional service. It's something our staff strives for and takes pride in. We will be passing along your feedback to our crew. Thank you again for staying with us. We greatly appreciate your business. We hope to see you again soon!Sincerely,Chase, Front Desk Agent

Dear Tara,Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received exceptional service. It's something our staff strives for and takes pride in. We will be passing along your feedback to our crew. Thank you again for staying with us. We greatly appreciate your business. We hope to see you again soon!Sincerely,Chase, Front Desk Agent

Dear Judy/John,Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received exceptional service. It's something our staff strives for and takes pride in. We will be passing along your feedback to our crew. Thank you again for staying with us, we greatly appreciate your business. We hope to see you again soon!Sincerely,Chase, Front Desk Agent

Dear Gary,We regret to hear that some maintenance issues diminished your stay with us. I believe I spoke to you that morning at check out, and I do appreciate you passing along the information on the loose handle to the bathroom and that the fan was not operating properly. We do attempt to ensure things like this are caught before it results in a negative experience for our valued guests, but, regrettably, it does happen sometimes. We're glad to hear you enjoyed you enjoyed your service from the desk agents and that the room was kept to our high standards of cleanliness. We appreciate and value the feedback, both good and bad, and hope your next stay with us is more to the satisfaction level we strive for.Sincerely,Chase, Front Desk Agent

Dear Greg,Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received exceptional service. It's something our staff strives for and takes pride in. We will be passing along your feedback to our crew. Thank you again for staying with us, we greatly appreciate your business. We hope to see you again soon!Sincerely,Chase, Front Desk Agent

Dear Scott,Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received exceptional service. It's something our staff strives for and takes pride in. We will be passing along your feedback to our crew. Thank you again for staying with us.We hope to see you again soon!Sincerely,Chase, Front Desk Agent

Dear Jon,Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received exceptional service. It's something our staff strives for and takes pride in. We will be passing along your feedback to our crew. Thank you again for staying with us, we greatly appreciate your business. We hope to see you again soon!Sincerely,Chase, Front Desk Agent

Dear Marjorie,Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received exceptional service. It's something our staff strives for and takes pride in. We will be passing along your feedback to our crew. Thank you again for staying with us, we greatly appreciate your business. We hope to see you again soon!Sincerely,Chase, Front Desk Agent

Dear Lori,Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received exceptional service. It's something our staff strives for and takes pride in. We will be passing along your feedback to our crew. Thank you again for staying with us, we greatly appreciate your business. We hope to see you again soon!Sincerely,Chase, Front Desk Agent

Dear Rose,Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received exceptional service. It's something our staff strives for and takes pride in. We will be passing along your feedback to our crew. Thank you again for staying with us, we greatly appreciate your business. We hope to see you again soon!Sincerely,Chase, Front Desk Agent

Dear Preston,Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received exceptional service. It's something our staff strives for and takes pride in. We will be passing along your feedback to our crew. Thank you again for staying with us, we greatly appreciate your business. We hope to see you again soon!Sincerely,Chase, Front Desk Agent

Dear Greg,Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received exceptional service. It's something our staff strives for and takes pride in. We will be passing along your feedback to our crew. Thank you again for staying with us, we greatly appreciate your business. We hope to see you again soon!Sincerely,Chase, Front Desk Agent

Dear Douglas,Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received exceptional service. It's something our staff strives for and takes pride in. We will be passing along your feedback to our crew. Thank you again for staying with us, we greatly appreciate your business. We hope to see you again soon!Sincerely,Chase, Front Desk Agent

Dear Chris,Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received exceptional service. It's something our staff strives for and takes pride in. We will be passing along your feedback to our crew. Thank you again for staying with us, we greatly appreciate your business. We hope to see you again soon!Sincerely,Chase, Front Desk Agent

Dear Paul,Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received exceptional service. It's something our staff strives for and takes pride in. We will be passing along your feedback to our crew. Thank you again for staying with us, we greatly appreciate your business. We hope to see you again soon!Sincerely,Chase, Front Desk Agent