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"Nice and quiet "

"Poor communication and no transparency on what amenities are present in the room No actual physical reception Amenities in room in poor condition Employee "receiving" clients was literally wearing shorts and flip-flops "

"We stayed in a family room. All was OK but the door lock prevented us exiting the room as we tried to check out! We had to exit by unbolting the double door."

"The room was cleaned and the entire staff team were amazing. "

"everything was great apart from the TV not being connected to wifi"

"My stay was almost excellent. A lovely, clean room with good facilities and a comfy bed. The staff were mostly great - especially in Branfords where the female staff in particular were hardworking, super-friendly and cheerful and in the gym/spa where they were all pleasant and helpful. I had a lovely massage by Teira (?) and enjoyed the warm pool and jacuzzi. The breakfasts were excellent too. The maids worked hard also and were very sweet. Low spots were for me, as a woman staying alone for...

"Nice staff and food "

"Absolutely loved my stay. The room was spotless and perfect for my stay. Staff were very attentive, the room was perfect and the food was exceptional. Would highly recommend."

"Very clean, staff couldn't of been more helpful and were great with my little boy, would definitely stay again"

"nice property on the center of the city can move to any part of the city very quickly and easily "

"It is exactly the sort of place you think it's going to be a hairs breadth the right side of ok. Nothing more, nothing less."

"This hotel is an excellent choice for people wishing to stay on the east side of Norwich. The hotel is conveniently located close to the main link roads.The staff are helpful and efficient. The rooms are to the usual Premier Inn standard so you know what to expect. I found the bedroom to be comfortable and very quiet, so yes, I did get a good night's sleep every night. The breakfast is served in the adjacent Brewers Fayre restaurant. I had the full cooked breakfast and it was very good."

"Excellent find with a wonderful host. "

"A lovely stay very comfortable bed and room clean , downside low pressure for shower "

"Staff, room comfort"

"Airport very close. Nice pool with sauna, steam room and hot tub. Very friendly, hardworking staff, finished off with an amazing breakfast. "