"Thank you for a wonderful experience staying at One Gem Hotel. The service has been excellent from the moment the driver collected us from the airport and even delivered us to our room. It was a lovely surprise when you upgraded our room for our anniversary - the special gestures from the written letter was so warming. The bed was extremely comfortable that my newly fiance did not want to leave. We will definitely be returning to One Gem Hotel when we visit Haikou next time."
"This hotel truly feels like the Hawaii of China, peaceful, welcoming, and the perfect place to recharge. I stayed here during a short stopover before my trip back to America, and it was exactly what I needed. The receptionist was especially kind and went out of their way to help me order a taxi, making my transit smooth and stress-free. Thank you for your warm hospitality!
"
"Could not find the hotel. Hotel did not answer my call. Taxi drivers didn’t know where the place was and doesn’t show on maps. I had to spend the night in the airport. "
