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"Clean rooms | Good View | Great food Only problem was the hockey teams running up and down the halls all night, there was barely any quiet the whole stay, which was unfortunate because we went for a quiet stay and were told we would have a quiet room. Some places let you do cash or debit deposits on room holds, but just a heads up that it will only take credit cards for the room hold."

"Our room had problems with the electrical plugs, the heating/air conditioner could not be adjusted, the CABLE service went out and there was maintenance noises that were occurring during times we were trying to relax. Overall, it was expensive for the quality of time there."

"Felt we overpaid for our 2 nights. They charged $90 extra on checkout. Suggest you ask them and challenge all departure fees. It felt cheap for $400/night. Wish we went across the street to the Marriott Spa Resort. Live and learn."

"Great staff. Tub in room was great. Room was clean. "

"Bread"

"Staff, Clean Room, Basic Breakfast easy Parking"

"The room was very clean and breakfast was amazing. The stuff you guys are the BEST, I hope too you again."

"Staff was not nice at all. "

"The first room smelled and the toilet was "slow" to flush amd then just wouldn't. Theroom pho e didnt work and had to go down to the deak t I report. They did move me to a room with a working toilet and phone. I appreciated the move There was a pre teen basketball team staying and lots and lots of running up and down the halls. Breakfast was good. The person making it and making sure stocked was good."

"Even the hotel says The New Oakes, the washroom needs an overhaul. Vents are not clean. Ceiling had stains. Floor was sticky. Yes, view from the room was excellent but for the amount of money they charge, one expects a top notch room condition. Parking was too expensive, $50 overnight and it is not even 24 hours of duration. "

"Front desk staff is okay. The younger dude was the friendliest, the older white haired man wasn’t the nicest as he can make snarky remarks. The hotel is very dated, I did like the no carpet flooring. The pool was okay, seemed pretty decent. Breakfast was okay, they have 1 person doing it all."

"We stayed at Doubletree Fallsview for our wedding anniversary, it is the first time we were visiting Canada. We were given a room on the 19th floor with beautiful views of the falls. Our room was nice and spacious and so was the bathroom, there was daily room service. We had a wonderful time at the hotel and would definitely recommend it to anyone who is staying at Niagara region. There is a pool, jacuzzi and sauna, as well as spa facilities which can be booked. Everything is so nice here and...

"2nd time I go there and room stays at23 degrees Celsius. They need to fix that"

"Excellent service "

"Room was clean, the fridge actually kept the drinks cold which is rare. the view of the canal and being able to watch the ships go through was really amazing"

"Staff was nice and if breakfast is included in the price would be great."

"Everything was good, didn’t have a chance to check out breakfast. "

"A very enjoyable stay."