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"Photos showed a room with a view. We were allocated a basement room with no view at all. Noise at below parking level was horrendous. I contacted pure serviced to try cancel our 2nd night for a refund. Their response was to refuse , and to offer a white noise machine to combat the noise! If I could offer zero stars, I would. I will never book another pure service property again, & suggest you do the same. Worst company I’ve ever had the misfortune of using. Nowhere on my booking did it state id...

"Superbly clean room. Very comfortable bed. Spacious. Quality shower. Nice carpet. Great location on the Hoe. Quiet. Just needs a chair in the room. "