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"clean room, great pool and hottubs and wonderful buffet breakfast even with special gluten-free bread option for the celiacs in our group."

"We stayed in a villa and it was excellent. Plenty of space, clean, comfortable bed. The grounds were like paradise. We enjoyed reading and listening to the birds in the hammock area and enjoyed a little swim in the pool. North fields coffee tour is right beside the hotel which was convenient! We had a car which was helpful to get into town. We walked from town once which took maybe 40 minutes. We would stay here again!"

"We were a little nervous about booking a hotel that had only been open for about a month, but we’re so glad we took the chance—our stay was truly phenomenal. After seeing several other properties around La Fortuna during tour pickups, nothing came close to the serenity, luxury, and overall atmosphere of this place. From the stunning grounds to the beautiful art throughout, it just feels special. The gated entrance is a lovely touch and really adds to the sense of privacy and luxury. The...

"Muy muy bien. Todo tranquilo, amables. Para descansar. Ojo: no hay TV pero creo que es buen incentivo a disfrutar el lugar."

"Everything great"

"Really nice loft and love that it’s quiet and lots of greenery. I appreciated the cleaning and privacy with 24 hour security. "

"Es war die beste Hotelerfahrung die wir jemals hatten. Zimmer und Hotel sind in einem top Zustand. Aber das ware Highlight sind die jungs vom front desk. Sie haben immer ein Lachen auf den Lippen, grüsen einen jedes mal freudestrahlend. Sie organisieren alles für einen und stehen mit rat und tat zur seite. Wenn sie die Möglichkeit haben hier zu schlafen tuen sie dies. Sie werden es nicht bereuen"

"Place was great, staff was very friendly "

"Todo muy bonito. La piscina también. Solo que alrededor de la piscina es de piedra y mi hija se cortó. El televisor no tenía cable y apesar de nosotros ser 3 en la reservación, solo habían dos paños. Aparte de eso estuvo bien. El desayuno estuvo delicioso."

"the staff was the best part. Randy couldn't have done more to help us plan and schedule tours that were great...not just average. thank you!!!!The room was nice and the location is excellent. a good deal."

"Ein wirklich sehr schönes Hotel. Die Zimmer sind groß und sauber. Es gibt eine „draußen“ Küche zur gemeinschaftlichen Nutzung und diverse Aufenthaltsmöglichkeiten draußen. Sehr gemütlich. Der Pool ist auch sehr sauber und schön. Wenn man Glück hat sieht man den El Arenal. Das Frühstück ist hervorragend, man kann aus 4 Optionen auswählen und auch das Personal ist sehr hilfsbereit, nett und engagiert. "

"Friendly staff, grounds, pool, location. "

"I appreciate the staff holding our reservations as we experienced flight delays due to inclement weather. Security checked us in after hours very quickly and had keys ready to escort us to our rooms. Very clean, really good door seals to keep humidity out and efficient AC. THANK YOU!"

"We loved our stay here. The staff was so amazing and knowledgeable and showed us so many animals right on the property. The property is so special and unique. We thoroughly enjoyed our time and can’t wait to come back! "

"The bungalows are a bit rustic, which I loved. My bungalow was very clean, the bed and pillows are comfortable, the bathroom is spacious and has a great shower. The AC works well. There’s an area by the sink to hang clothes. The refrigerator is spacious. The desk was perfect for me to set up my laptop. I needed to borrow an adapter from the front desk, which was no problem. Overall, it was a great stay and I would stay there again."

"The room was clean. The nicest part of the stay was the beautiful grounds with lots of birds, beautiful plants, etc."

"Un petit motel à quelques kilomètres de la porte là. Une vue superbe sur le volcan Arena. Des bungalows tres propres avec de belles pièces et de grands lits. Une possibilité de se restaurer sur place. Un accueil en anglais agréable"

"everything was excellent. Staff was fabulous and very helpful and friendly. Room was spacious and clean. Bed is very comfortable! Breakfast was excellent and the guys there are wonderful. Would highly recommend Arenal Waterfall Lodge. "

"With the Arenal Volcan in the background this hotel has a great location. The attentive and helpful staff made staying here an unforgettable vacation. "

"Wonderful"