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"He had the best time at Los Lagos Hotel! The hot springs were absolutely amazing and beautiful, and the property was very clean. The staff was so nice and welcoming. The food was delicious — we had breakfast at the restaurant, and by the afternoon we were so tired we ordered room service. The restaurant even accommodated a different menu for us, including pizza for the kids, and it was delicious!"

"Uniquely beautiful location and world class birding"

"Property felt secure"

"Stunning views from restaurant and room across as far as lake Arenal. All the food offerings were fantastic from breakfast to evening meals using home grown and home made items. Regular supply of wildlife to keep you entertained. Only slight negative was a reasonably long walk up a steep hill to get to the nearest shops etc but that’s no fault of the hotel. Also be aware there is no A/C in the rooms if you are as lucky as we were with the weather."

"The farm was so charming—including the goats and pigs! It felt secluded, safe, and had an excellent view of the farm and lake. The staff were sweet and attentive and the food was amazingly tasty."

"Un hotel muy bonito. Piscina de agua fría y de aguas termales. Muy buen desayuno incluido."

"This property is absolutely beautiful and located a short walk from the heart of town. The front desk is extremely helpful and arranging anything you might need including dining reservations and making recommendations for activities in the area. The rooms are beautiful and a view of the valley is breathtaking"

"Great location and hotel that provided wonderful services during our stay. The hot springs were amazing and we had a beautiful volcano view clean room. We were very excited to see many animals on and surrounding the property like the horses and donkeys!"

"Absolutely beautiful grounds and gardens to walk around. "

"The stay was a highlight of COSTA RICA travel. This property gives you a chance to enjoy the combination of a wonderful hotel stay (with breakfast included) and hot springs. Take time and enjoy hot springs in combination with cold water swimming pools. You can spend 2-3 hours in the evening, and same time in the morning just after your breakfast. "

"Great breakfast and dinner. Had hot issues and they moved us to an upgrade bubgalow which then had air conditioning issues. They offered to move us again to correct situation which was appreciated."

"We had an amazing stay, the staff answered our numerous ridiculous questions and helped us plan our activities. The rooms were incredibly comfortable and the property has stellar views of the volcano."

"Amazing views and confortable room"

"Sehr schöne zentrale Unterkunft, gutes Frühstück und sehr nettes Personal"

"Before I check in they didn’t tell me that hotel doesn’t have hot water, after check in they told me that system is broke and no hot water until 8 pm but I was there 4 days I had to take shower with cold water and never had hot water several times I complained but always they had a excuse "

"Excellent choise quite far from “downtown” but super close to the reserve and in the hotel you can spot flora and fauna as well as the reserve "

"El personal con servicio al cliente de primera .la instalación en muy buenas condiciones"

"Nice and helpful staff. Good breakfast buffet options. Gorgeous views of the nature and the volcano. Only I wish the restaurant on site wasn’t so expensive…"

"Nos hospedamos en las cabañas, muy limpio todo, cero sorpresas, parking a la mano. La propiedad esta en una muy buena ubicación cerca de la ruta al volcan y atraccionee y no muy lejos de downtown si rentaron automovil"