Robert, Thank you for the positive feedback. We really appreciate hearing from our guests, and learning ways we can improve for future guests. Unfortunately, we cannot control the one way direction, but agreed it can be quite aggravating.

Dear Guest, Thank you for posting a review of your recent stay. We are glad to see that you enjoyed your stay and hope to see you again soon.

Dear Guest, I appreciate you bringing your experience to our attention. I am sorry to hear that the room had an odor and that you had experienced pests. In response to your feedback, we are having our pest control service review all guest rooms to ensure that this is not an issue. Thank you very much for providing us with your feedback.

Leticia, I would like to thank you for the feedback, we cannot improve if we don't know where our issues lie. We regret that you found "visitors" in your room and hope you know that we are diligently working on it not being a repetitive issue.

I wanted to thank you for posting a review of your recent stay. We are sorry to see that you were less than completely satisfied. If you would like to provide further feedback, please feel free to reach out to the hotel GM directly.

Thank you for posting a review of your recent stay. We are glad to see that you were completely satisfied and hope to see you again soon.

Dear Michael, Thank you for posting a review of your recent stay. We are glad to see that you enjoyed your stay and hope to see you again soon.

Dear Guest, I am terribly sorry to read of your recent experience. We do attempt to make all required pet fees visible and communicate these clearly up front. Again I am sorry for your experience and we hope that you may give Woodspring Suites another chance in the future.

Dear Juanita, Thank you providing a review of your recent stay. We do strive to provide a "simple" room at great price. We appreciate your feedback.

Dear Donna, Thank you providing a review of your recent stay. We do strive to provide a "simple" room at great price. We appreciate your feedback.

Dear Stephen, I am sorry to see that you were less than completely satisfied with your recent stay. If you would like to provide further feedback, please reach out to the hotel GM directly.

Dear Laura, I am sorry to see that you were less than completely satisfied with your recent stay. If you would like to provide further feedback, please reach out to the hotel GM directly.

Thank you for providing feedback regarding your recent stay. We are glad to see that the hotel room met your needs and we hope to see you again soon.

Dear Zach, I wanted to thank you for posting a review of your recent stay. I am sorry to see that you were less than completely satisfied. I will share your comments with hotel team to help ensure that situations like this do not repeat going forward.

Dear Doris, I am terribly sorry to read of your recent experience. We strive to consistently provide a well maintained clean room along with great guest service. It appears that in your case we had failed at this mission. I will share your comments with the hotel team to ensure that experiences like this do not happen again.

I am sorry to see that you were less than completely satisfied with your recent stay. If you would like to provide further feedback, please reach out to the hotel GM directly.

I am terribly sorry to see that you were less than satisfied with your recent stay. The hotel and team prides itself on providing a clean, comfortable stay, with limited amenities to all guests while providing exceptional guest service by making our guests feel welcome. I do regret that we failed in this mission during your stay.

Thank you providing a review of your stay. We are glad to see that were satisfied with your stay and hope to see you again soon.

Thank you for posting a review of your recent stay. If you would like to provide further feedback, please reach out to the hotel team directly.

Thank you for taking the time to post a review of your recent stay. We are glad to see that you enjoyed your stay and appreciate the kind comments about the cleanliness of the hotel and friendliness of the staff.

Thank you for posting a review of your stay. We are sorry to see that you were less than completely satisfied. If you would like to provide further feedback please reach out to the hotel GM directly.

Dear Caren, Thank you for posting a review of your recent stay. I am terribly sorry to see that you were not satisfied with the cleanliness of your room. We take cleanliness issues very seriously and strive to consistently provide a clean room and hotel to each and everyone of our guests. I do apologize that we failed in your case. I will share this your comments with the hotel team and work to ensure that this does not happen in future.

Thank you for providing feedback about your recent stay. We value your opinion and will work to ensure that your concerns are addressed. We take safety and security of our guests very seriously.

Thank you for providing feedback from your recent stay. Although the hotel does offer cookware sets, it is for a minimal additional fee. Our goal is to provide a clean, comfortable stay with minimal amenities and pass the savings on to you. We do hope you enjoyed your stay and we hope to see you again soon.

Dear Kelvin, We are terribly sorry to see that your stove top did not work. The hotel and staff are very attenuative to any reported broken items and we will be sure to address this with the team. Thank you for staying with us and we hope to see you again soon.

Thank you for providing feedback on your recent stay with us. We will use your feedback to review with the team and insure that proper improvements are made moving forward.

Dear John, I am terribly sorry to hear that you did not enjoy your recent stay at our Woodsprings Columbia-Lexington location. Although the hotel does not provide some of the amenities you may expect in a full service hotel, we do pride ourselves on providing a clean comfortable room with the motto of "Simpler done better".

Thank you for taking the time to provide a review of your stay. We apologize for the odor you experienced. We use feedback such as yours to help make continuous improvements to the hotel.

Dear Chris, I am terribly sorry to hear that you did not enjoy your recent stay with us. We value your feedback and use this to help improve our hotel. If you would like to provide further information on your recent stay please feel free to reach out to a manager at the hotel.

Thank you for taking the time to complete a review of your stay. I do apologize for the vending machines and the smell of smoke thru the bathroom vent. We value your feedback and will use it make improvements to our hotel.

I am sorry to hear that you were not satisfied with your recent stay. The Woodspring moto is "It's Simple done better". We do not offer some of the amenities that are offered at higher price hotels and pass the savings on to the guest. We do however pride ourselves on providing a clean, comfortable room. Thank you for your providing a review as we value your feedback.

Thank you very much for providing a review of your stay. We look forward to seeing you again in the future.

Thank you for taking the time to write a review of your stay. We appreciate the kind comments about the friendly checkin and clean room; however, we apologize that the vending machine did not work. We will address this immediatly and ensure that it is repaired for future guests. Thank you very much for providing us with your feedback.

Thank you for posting a review of your recent stay with us.

Dear Jovita, Thank you for the 4-star rating, we look forward to providing you exceptional service in the future. O. Swain

Dear Guest, Thank you for the 4-star rating, we look forward to providing you exceptional service in the future. O. Swain

Dear Joseph, I received a copy of your review, and wanted to take a moment to personally respond. I was disheartened to read the hotel didn’t meet your expectations. I sincerely apologize for your experience. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. O. Swain

Dear Melinda, I received a copy of your review, and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described is unacceptable, and I sincerely apologize for your experience. We will be coaching and training our Staff to ensure this is an isolated incident. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. O. Swain

Dear Dwight, Thank you for the 4-star rating, we look forward to providing you exceptional service in the future. O. Swain

Dear Guest, Thank you for the 4-star rating, we look forward to providing you exceptional service in the future. O. Swain

Dear Craig, I received a copy of your review, and wanted to take a moment to personally respond. I was disheartened to read the hotel didn’t meet your expectations. I sincerely apologize for your experience. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. O. Swain

Dear Jay, I received a copy of your review, and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described is unacceptable, and I sincerely apologize for your experience. We will be coaching and training our Staff to ensure this is an isolated incident. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. O. Swain

Dear Nathan Thank you for the 4 star rating. We look forward to serving you again. O Swain

Dear Jonathan, I received a copy of your review, and wanted to take a moment to personally respond. I was disheartened to read the hotel didn’t meet your expectations. I sincerely apologize for your experience. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. O. Swain