Was disappointed in service of room.
Not attended to until 5th day of stay. Had to ask front desk for soap, towels and trash bags to empty trash from room. Shared info with front desk and was told hotel is busy and many tourists. Not an appropriate response. I'm a tourist from another country and paid for my stay. Disappointed. Hope it doesn't happen to other guests.
We were given a room outside of the main building. I guess a cottage room. The room had a smell, the bathtub was clogged when you took a shower, the water was not hot and the ceiling looked liked it had been patched and painted over ten thousand times. The blinds were torn and there were no curtains at the windows. Our room was horrible and we will never stay there again!
We did not realize the Hotel was right at the entrance to the gorge. It was very convenient. We were there off season, but staff and dining was taken care of
It's a lovely hotel. Showing its age a little. For older and/or infirm guests, an elevator would be helpful, or at least a bellhop to carry one's bags. But the staff are great, the location is fantastic, the restaurant/pub serves good meals, the rooms are comfortable (windows that actually open!). It's a 4/5 for me.
I traveled with my husband and 2 kids. We enjoyed our stay at the hotel, although it is clearly an older building it was still very cozy amd quiet during our stay. Our room offered amazing views of the mountains and was conveniently located within walking distance of the natural bridge. The staff was also very friendly during our stay. I wouldnt recommend the breakfast buffet, as it is expensive for what it is.