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"Room was clean and ample size. Kieran was great in offering a free upgrade to room with window. Bathroom was nice size. Room wss well heated. Only downside was lack of storage for clothes and a table in room. "

"Rooms and public areas in good condition . Hotel in good location for Bedford. Only comment is that the outside of the building and steps in don’t make the place look appealing . "

"Excellent front desk staff - courteous and helpful, especially Lucian, Denissa and Zivile. "

"Good rooms and facilities "

"All the staff I came across were courteous and efficient. Although the decor is a little dated, the room was spotlessly clean and appeared well maintained. All in all, excellent value for money. "

"Really nice hotel. Micheal behind the bar was very efficient and good to chat too."

"rooms were clean and staff very friendky and helpfull"

"Reception staff were efficient. Room was comfortable and well maintained with all the right facilities. Comfortable bar, lovely breakfay,"

"very convenient and clean, nice staff"

"Room was spotless and whole hotel is charming"

"Everything inc a free upgrade"

"i would say how clean the rooms were, staff being friendly and with a smile."

"A lovely quirky hotel close to Hertfordshire University. Many food places close by however, the onsite restaurant was delicious and the staff friendly, polite and welcoming. The rooms were generous sized and well equipped for our stay. We would definitely return. "

"Great food, quiet rooms."