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"Room too cold. Cant be adequately heated. Staff refused to give 2nd key to keep heater on . Cockroaches in dining area/table. Staff ignored when cockroaches were pointed out. "

"Great location, walkable to the Toy Train. Many restaurants close by. The hotel was able to organise taxis and sightseeing trips. The staff were very helpful. The restaurant was very busy at breakfast but there was no shortage of food. Would stay again."

"Service is OK To help yourself the most Staff not very friendly."

"It was a pleasant stay at Hotel Sumitel Spa n Resorts. Everything was as per our expec tations. There should be some improvement in toiletry items. Towels were old and to be discarded now. Comid lid was not fixed properly. But overall we liked the ambience. And the most beautiful part is that you can see the beautiful view of Kanchenjunga from your rooms. Thanks. "

"Perfect place to stay with family. Good and talkative staff. Over all nice experience. Just one suggestion can offer option for dinner who have booked through various site."

"Absolutely gorgeous property. Made even better by absolutely splendid staff all around. "

"KFC is just below with all the fried chicken smell"

"A beautiful colonial building. The room was very spacious and clean with good views. Staff were very welcoming and were happy to help us in every way with excellent food in the restaurant. We would have no hesitation in recommending Arcadia Resort . "

"We had a wonderful stay in a marvelous tea estate. The staff was very welcoming and friendly."

"Family suite is worth it. So much spacious and also the view is decent."

"The hotel was beautiful, an old colonial atmosphere in a very comfortable setting, with great views of Kalimpong. Staff were very attentive and the Indian food in the restaurant was excellent. This was our second visit to the hotel, which we fully recommend and look forward to returning for future trips. "

"Property is located near to mall road, though bit walking is required to reach there, overall it was comfortable stay. Food was excellent, very tasty, hospitable staff, vintage type property, Its one of oldest in darjelling well maintained."