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"The twin room we were allocated was small with no wardrobe and very cold. The ensuite was next door out on the corridor. We asked to be moved and had to pay an extra 40 pounds. That room was much better."

"Lovely room, warm, clean and comfortable ... greatly appreciated after a long journey. Staff were also helpful signposting me :) etc"

"Peaceful and quiet - grandkids loved it. Very safe and had space. "

"Cosy room. Clean bedding but the mattress sagged towards the middle which might have made 2 people sleeping in it uncomfortable"

"The room at this hotel was excellent spotlessly clean lovely and warm staff are absolutely charming"

"Moved rooms after 1st night as mattress in room 1 was very poor quality. "

"A lovely quirky hotel in the centre of Southwold. The staff were brilliant in every area: reception, breakfast, bar, dinner. While the room was quite small, there were nice touches. Free parking is a bonus. It’s an old building so don’t expect air conditioning and there’s lots of creaky staircases. The seagulls are noisy in the morning but you’d expect that being next to the sea. We had breakfast and dinner both nights and the food quality was excellent. Would thoroughly recommend this...

"Great welcome and hospitality. Clean bright room. Great value. Close to amenities and a short walk to the sea "

"Great location, friendly owner. Will stay again"

"Very friendly staff with excellent service "