6/10 พอใช้
Ann
เดินทางกับครอบครัว
13 ก.ย. 2025
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: พนักงานและบริการ
Very very comfy bed and an incredibly powerful shower in a lovely bathroom. Room would have been great ( a little cool, no biggie) apart from some cobwebs in the corners. Evening receptionist was extremely frosty because I parked where I shouldn’t have while I popped in to enquire where carpark was in fact she may as well have been wearing a badge saying ‘ I hate my job!’ The young breakfast waitress was delightful in sharp contrast although there seemed to be some confusion that cooked breakfast would be self service from the buffet, it turned out that orders were taken, again no biggie but items we asked to be left off were included. A stroppy chef stuck his head through from the kitchen and barked at the waiting staff in front of guests. This hotel is a stunning building in a great location and could be amazing with a little more attention to detail and thought to customer service.
Ann
เข้าพัก 1 คืน, กันยายน 2025
