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"Nice place"

"Even for 2 starts hotel is very bad"

"We really enjoyed it. It was a welcoming feel and the safe couldn’t do enough for us."

"Room was hot and tv had limited signal"

"Room was clean and comfortable. Staff were friendly and helpful"

"For the price we paid the hotel was absolutely fine. Lovely leisure facilities, nice biscuits with the tea and coffee tray. Lift’s available. Bar and restaurant and food were good. Staff were very pleasant and helpful. Sadly it’s all a bit tired. Cracks in plaster around the building, dark decor just in need of TLC but as I said before, this was reflected in a very good price. I would definitely book here again."

"Little run down but the golf course is gorgeous"

"The building works currently taking place in the hotel destroyed the experience as was woken up in the early hours of the morning to banging and drilling. No advance warning was given to guests which I thought was incredibly frustrating."

"Excellent stay with an extremely friendly check in with a lovely lady called Joy on reception. Room was very spacious and quiet with a modern, clean bathroom and great shower pressure. Very comfortable bed. Plenty of free parking, nice restaurants and bars nearby as well as shopping. Will definitely stay here again when flying from Birmingham Airport."

"Excellent hotel spotlessly clean, beds & pillows very comfortable"

"Beautiful old main building and well constructed new wing that blended seamlessly with the old main Hall. However, due to the layout and lack of lifts it meant a really long walk from our room to the main reception area. The Hotel seemed to have a lack of staff - the very nice mature lady at reception, was multitasking and ended up carrying our bags up to the room. This staff shortage manifested itself later when we went to have dinner - to be told that the gas was off in the kitchen and...

"Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...

"Large, barrier controlled, free car park directly in front of hotel. Pleasant receptionist but needed to manually complete check-in form (I imagine that they should have this from the online booking)?"

"Basic but clean room good free parking friendly good breakfast "

"I always love visiting The Copthorne Hotel. The location is beautiful and the staff are helpful. The beds are very comfortable"

"X"

"free parking, great breakfast, close to the town. Very good"

"Really great experience. Prime location. Cleanliness 10/10 breakfast was really good! My family and I enjoyed our stay thank you"

"Perfect for visiting the uni"