The front desk receptionist was very friendly and helpful throughout our entire stay!
Kimbly
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Alyssa R. วันที่ 1 พ.ค. 2024
Kimbly, Thank you for taking the time to review our hotel. We very much appreciate your feedback regarding the staff and will be sure to pass along the praise. We hope the next time your travels bring you to Lavonia you will choose to stay with us again.
The person at the front desk upon check-in was rude, and had poor customer service. The room smelled like old musty sweaty person. I cleaned my room and still found hair that wasn't mine in the shower. The pool was nice though.
Jo
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Alyssa R. วันที่ 13 ก.พ. 2024
Jo, Thank you for taking the time to review our hotel and your experience. We're sorry to hear you encountered some cleanliness concerns with your room. We have pasted this information along to our housekeeping staff to ensure a similar situation doesn't occur again in the future.
Everything in the hotel was clean, and everything worked. The hotel staff was friendly and professional. The (included) breakfasts were fresh, contained hot and cold cereals, eggs, pancakes and fresh fruit, and there was some variety each of the 3 mornings I was there. I’ll definitely stay again when in the area.
ROBERT
เข้าพัก 3 คืน, มกราคม 2024
การตอบกลับจาก Alyssa R วันที่ 13 ก.พ. 2024
Robert, Thank you for such a glowing review about our hotel. We appreciate your kind words.
2/10 แย่มาก
Shaun
เดินทางเพื่อธุรกิจ
2 ก.พ. 2024
Hotels.com reservation switched the dates to the wrong date during the booking process. It was too late to correct this and I was unable to reach anyone at Hotels.com to rectify the situation. There needs to be a process to handle this.
Shaun
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Alyssa R. วันที่ 3 ก.พ. 2024
Shaun, Thank you for taking the time to complete a review. We’re very sorry to hear you had difficulties with the website your room was booked on. While we don’t have control over that website we do apologize for the negative experience you had. Please let us know if there is anything we do at the hotel level to assist you.
Staff were wonderful. Very welcoming and eager to make us comfortable. Breakfast was good. Room clean and bed comfortable.
Ruby
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Alyssa R. วันที่ 3 ก.พ. 2024
Ruby,Thank you for taking the time to complete a review about our hotel and your experience. We’re happy to hear you enjoyed your stay. We hope the next time your travels bring you our way you will choose to stay with us again.
The property was close to highways and easy to get to. It is a very beautiful area and looking forward to returning.
Rebecca
เข้าพัก 4 คืน, สิงหาคม 2023
การตอบกลับจาก Alyssa R. วันที่ 11 ต.ค. 2023
Rebecca, Thank you for the great rating and kind words. We hope the next time your travels bring you to our area you will choose to stay with us again.
Clean rooms, walkable restaurants, quiet location, and great staff! The breakfast was perfect too! I’m coming again next year for the Pro Watersports race.
Clean and well appointed Hampton. Check in was without hello, thanks, etc...although i got the feeling maybe she was new. The really significant point was the AC. It operates on a motion sensor and hotel control process. Go to sleep comfortable and wake a few hours later hot...repeated throughout the night. Way too expensive for in the middle of nowhere to not have AC in GA summer.
very quite rooms, there were girls traveling softball teams filling the team and in our room we never heard a sound. The desk staff was very friendly. Great restaurant within walking distance.
Hair in bathroom and on beds. One bed looked like had been slept on. We was moved to another room
Joe
เข้าพัก 1 คืน, พฤษภาคม 2023
การตอบกลับจาก Alyssa R. วันที่ 31 พ.ค. 2023
Joe,Thank you for taking the time to review our hotel. We're sorry to hear the first room you entered did not meet your expectations. I will share your comments with the housekeeping staff to ensure a similar experience does not happen again.
Jasmine, Thank you for taking the time to review our hotel. We appreciate you sharing your positive experience regarding housekeeping. We hope the next time your travels bring you our way you will choose to stay with us again.
Chevy, Thank you for taking the time to review our hotel. We appreciate you sharing your positive experience regarding the location of the hotel along with praising our staff. We hope the next time your travels bring you our way you will choose to stay with us again.
Anita, We appreciate you taking the time to complete a review about our hotel and your experience. I have shared your positive comments with our staff and they're happy to hear you enjoyed your stay. We hope the next time your travels bring you our way you will choose to stay with us again.
Property is very clean and pet fridndly...pillows and blankets has no cigarette or human smell. Area feels like we are always safe.
Maria
เข้าพัก 1 คืน, เมษายน 2023
การตอบกลับจาก Alyssa R. วันที่ 31 พ.ค. 2023
Maria, Thank you for sharing such positive comments about our hotel and your experience. We hope the next time your travels bring you our way you will choose to stay with us again.