"I was offered early check-in and given instructions to retrieve my key, but the kiosks didn’t recognize that I had paid for it. I wasted time trying before going to the front desk, where I was told early check-in isn’t guaranteed if no rooms are available—even if it’s offered. That was frustrating and should be made clearer upfront. Thankfully, the staff member was able to find a room and get me checked in.
I paid for an upgrade, which was worth it for the view. We had a great look at the Las Vegas Sphere, and from the far left side of the window we could even see part of the High Roller.
The room was decent but had several maintenance issues. The sink drained slowly and wouldn’t hold water. There weren’t enough outlets, and two were so loose that plugs wouldn’t stay in. There’s a small fridge and a Keurig, but no microwave or complimentary K-cups. I even had to unplug the fridge to use the Keurig since they shared the same outlet, which was inconvenient.
The location near the LINQ Promenade is a big plus, with plenty of dining options and easy access to the Strip. The fitness/spa offers free water, which we appreciated since there were no bottle fill stations elsewhere. It was too cold to use the pool, and there’s no longer a hot tub, which was disappointing.
The Piano Bar is enjoyable, and seeing Donny Osmond at Harrah's Las Vegas was a highlight of the trip—great location but the property could use some attention to detail."