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"I was assigned a handicap room and was told that was all that was available. When asked about cancellation policy I was told that since the booking was through a third party a cancellation was not possible. Basically we were held hostage in a location that we were not very happy with. I did not reserve a handicap room. I made the reservation well in advance of the stay. Hampton staff only cleans the room every other day??? I stayed two nights, so in reality the room was cleaned after departure, something done regardless. A very small sign on the sink details the room is only cleaned every other day. Staff did not advise this at check in. The room had a musky, moldy, odor. The climate in this area is very dry and would not attribute to the odor. The business office was an open area with a small printer on an unsteady table, the cord outstretched tightly. Very unimpressive unprofessional look. The pantry, where items can be purchased by guests was merely a wire cart with a few items on the shelves. There was no regular candy or chips. There were few drink choices in an unimpressive cooler. The staff was friendly. The issue here is not the staff. It’s the management and their apparent short cutting amenities and over booking stays. We have stayed in other Hampton locations and they where very agreeable. However, this particular location and its issues have guided us to the make the decision not to stay at any Hampton properties in the future. "

"Older property, well maintained, and clean. Comfortable beds, decent rooms, friendly staff. Great job 👏 "

"Front desk staff was totally incompetent. They botched my paperwork and now I'm fighting off possible identity fraud, in addition to a miserable stay. I was also within inches of being assaulted by a homeless man, when I was on the interior sidewalk next to the building. (I was able to get away safely.)"

"Great place and clean "

"Very clean. Hot tub was cold so that was disappointing "

"The breakfast was fresh although they closed it off at 9am and we missed it the first night. Access to White Sands was perfect."