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"We booked a premium room which required a phone call to understand the description. Booked it on the understanding that it had been refurbished but it was only partly refurbished with broken cupboards, low grade fittings and mixed crockery, only one knife and no tea towel to dry dishes. Water pressure was really low. Ants were a problem on check in and later during the stay. Provided with insect spray on first instance but on second instance it couldn't be found and we were told to buy our own....

"We had an excellent seaview room with a huge balcony. Staff were very friendly and helpful. Breakfast was good, but the cooked breakfast items were not hot as I like it. Good Illy coffee. A bit short on milk in rooms. There is building work in the streets around, and Google maps had difficulty getting around the works. No Uber & Bolt was a long wait. Hotel cabs were better. "