Thank you very much for making time to give us feedback. We’re really sorry for the inconvenience you had. We have addressed this straight away to our staff and escalated it to the management for immediate action; to ensure that this incident is not repeated again. At present we’re taking steps to upgrade our room facilities, and also implementing utmost care in our appliance maintenance. We’d like to invite you again at our hotel and experience the improved stay.

Thank you very much, Jeanet! We would love to host you again and we hope we will earn the other two stars from you next time!

We are really sorry to know that you didn't have a good stay. We are working on developing our cleaning service. Hopefully, we can provide you now better service than before.

Thank you for your words. As we already mentioned on the platform that it's a shared apartment. That means there will be also other guests. So it's difficult to keep each and every guest quiet all the time. Good to know that you liked the location.

Thank you very much for your stay, John. We would love to host you again!

Thank you for your kind stay, Marina! You are awesome as always!

Thank you very much, Marina! We are honored to have you as our guest. Would love to host you again!