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"The hotel was easy to find and convenient for my late arrival"

"Clean room and nice shower. Restaurant and bar staff were lovely. The food was amazing and priced well. "

"Room was large and very comfy, clean, a/c and heat worked well."

"As ever the reception staff at Annadale Water were outstanding (Especially Helen & Lisa). We had a difficult trip due to the car breaking down at the hotel and they were both accommodating and helpful. Ensuring the trauma of the event was not added to by pushy staff wanting us to vacate the room. The lake behind is just a fantastic addition to the stay here , giving you somewhere so much nicer to walk the dogs than around the car park. We actually look forward to our stays here, and will be...

"Beautiful location and views. Wonderful food at the restaurant. Enjoyed our room with a wood burning fireplace!"

"Nice well appointed clean room. Very pleasant helpful staff. Good food. Pleasant atmosphere. Good value for cost."

"Super clean room, was nicely designed & a warm welcome. Had dinner at the restaurant which unfortunately the service wasn’t great really slow & forgot one of our parties meal & drinks order (I would understand if it was super busy but it wasn’t) but they were friendly in general couldn’t fault that. The hotel was lovely giving really cosy vibes & the receptionist was lovely. Would recommend & the surrounding area is really nice for walks. "

"Lovely stay. Reception staff very polite and informative."

"Friendly and homely."

"Excellent hotel in every respect and so convenient for Carlisle city centre at a great price. "

"Nice room thou pretty cold on arrival. Receptionist was friendly as were the heath Spa team. Argentinian guy behind the bar was quite annoying. Hotel a little tired in places but served its purpose "

"Stop over"

"Good value for money. Hotel was clean with friendly staff throughout. "

"The Balmoral was very clean, Breakfast very good,Staff friendly, Parking good."