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"Excellent "

"The staff were friendly, helpful and the food was very good, the chef was helpful with a dietary requirement and modified the dishes accordingly. "

"We came to the hotel not really expecting much for the price but when we got there we were greeted with friendly service truly outstanding place and room for the price you really cant fault it, unfortunately we were only able to stay for 1 of the 2 nights we booked due to us just not feeling very well and we just wanted to go home but we really did enjoy our visit and if we could have stayed for that extra night we definitely wouldnt have regretted staying at the royal alaxander, brilliant place"

"We absolutely loved our stay at the Imperial Hotel and would definitely stay again "

"We were really impressed by the food and good menu with lots of choices. The staff were very friendly and helpful. The pool and spa was great although slightly run down. Overall we were very happy with our stay and would absolutely come back"

"Had a great stay. We'd prefer free parking (£17 a night)instead of free breakfast."

"From start to finish this was a wonderful 3 days.Excellent facilities and wonderful food.Had room with hot tub on balcony…..total luxury.All staff very friendly and extremely efficient.Thank you.Will return."

"I booked this very quickly by just searching Google for "Lake District hotels" one evening and I was very pleased. It is expensive, but it is a 4* hotel, so you would expect to pay a higher price than others. We found the staff brilliant and the room fantastic, although we did get a free upgrade on arrival which was nice, so I can't comment on the room we actually booked! The location is perfect, lovely views and really convienient for the Lake Cruises next door. We did not use the Spa, but did use the sauna and pool, which were great. We only used the Brasserie for the evening meals, and we liked the meals so much, we had the same both nights! (Fish and Chips and the Lakeside Burger) Breakfast was more than enough, with so many choices and great service from the staff. It is an old hotel, but that should not put people off, whilst they are doing lots of renovation, it did not ruin or disturb our time there (I think there was work taking place but we didn't see or hear anything). Our room had old photos on the wall and you can see it has been an established hotel for many years. We chatted to a few other guests and they were all very complimentary about the place. A couple of staff that we remember that were very friendly and we chatted to, were David (at breakfast) and Sheya (I think that was her name in the Brasserie) but there were others and all were really nice. if you want a authentic period (modernised) hotel that fits the "lake district" vibe, book it! "

"Really nice stay at the riverside hotel. Easy and quick check in, reception staff were very friendly and welcoming. The spa was as lovely and the gym was modern and had ample equipment. Just the weekend we wanted "